Get paid before you print.

Why ask first

• You stop printing parts nobody picks up.
• You stop chasing invoices after the job is done.
• Customers who pay are serious. Fewer "actually, can we change it" after the print.

Who should pay first

Anyone new, anyone ordering custom parts, and anyone whose job ties up a printer for a day or more. Repeat business customers can go on terms instead (see below).

Full payment or a deposit?

For most small jobs, ask for the full amount. It's simpler for both of you. For big jobs, a deposit of 30 to 50% before you start, and the rest before it ships, is common.

Say it in the quote

Put it in plain words next to the approve button: "We start printing once it's paid." No surprises, no awkward email later.

Card or e-Transfer

Cards are the easiest for the customer and get paid instantly, but they cost you a fee. In Canada, Interac e-Transfer is free or cheap for most customers and well liked. Offer both if you can, and mark the e-Transfer paid when it lands.

Terms for business customers

Companies often pay by PO and net 30. That's fine for customers you know. Send the invoice when the order ships, and set a reminder for the due date.