Release notes, written in the same commit as the change.

Each job in the print queue now shows when its order will be ready, and goes red when that is past the due date. Drag a job up or down and the dates change to match. Jobs with no order still count, because they take printer time.

When a production file for one part is sliced and linked to an order, the Print plan takes its print time and filament. The old numbers stay shown crossed out. Prices do not change.

On Starter, once 30 orders came in this month, a new order by hand and the first quote on a new request wait until next month or a move to Professional. Customers can still send requests and accept quotes you already sent. Shops that joined before plans by size keep what they had.

Print queue › Capacity: put printers in groups with the hours they print a day, like "FDM farm: 9 printers, 20 h each". The next 14 days show the print hours due each day against that, and the days that are over. Parts with no print time yet are counted apart. Enterprise.

Turn on "Rush orders jump the queue" and a plate for a rush or urgent order, or one due within 24 hours (you pick the hours), goes into the queue as Rush. A job you set to Low stays Low. Enterprise.

On Enterprise, each person on a company can be a Buyer or a Manager (Clients › Companies › the company). Give a buyer a spending limit, and when they accept a quote over it, it waits for a manager instead of going through. Leave the limit blank for no limit.

Managers get an email and approve or decline from the customer portal; approving starts the order exactly as if the buyer had. In the portal everyone at the company sees the company's orders (buyers as a read-only list), and Reorder sends a past order back to you as a new request with the same parts and files, to quote as usual.

Statistics has a Shop reports tab on Enterprise: hours each printer spent printing in the range you pick, with jobs run and failed, and the on-time rate by customer and by company.

Shop reports also show cost and margin for every part you finished. Cost is estimated from your own cost settings, every column sorts, and anything without enough data says so instead of guessing.

Changing what a staff role can do is now on the Enterprise plan. On other plans Team › Roles & permissions still shows every role and what it reaches, read-only. Shops that already existed keep editing their roles.

Suppliers, and the purchase orders you send them, are now on the Enterprise plan and show in the sidebar for shops whose plan includes them, which also covers shops that were on Professional before today.

Open a company under Clients and set its Price list: a percent off or on for everything, a different percent for some materials, and its own minimum order. Quotes for that company's people are priced with it. It is their price, not a discount line. Enterprise plan.

Settings › Customer pages › Quote form has a "Show Powered by Layers3D" switch. On Professional and Enterprise it is off unless you turn it on. Starter always shows the line.

If your shop tested the Layers3D beta, choosing a plan under Settings › Subscription now takes 33% off your first 12 months by itself. There is no code to type, and any free months you earned in the beta still come first.

Clients › Companies has a search box. Type part of a company's name, its web domain, its billing email or the name or email of someone who works there, and the list narrows as you type.

Linking a plate to an order now lets you tick every part on it and say how many of each, instead of picking one. Each part shows its picture, material and colour. A plate sent from Bambu Studio whose objects are several parts of one order links them all by itself.

When that plate comes off, "Some pieces failed" lists each part with minus and plus, so you say how many of each were bad. Each part gets its own good and scrapped pieces on the order. The printer QR page asks the same way.

The OrangeStorm Giga's card shows its four bed plates laid out like the bed, back row on top: green is at temperature, orange is heating, grey is off. Tap a plate to heat it or turn it off, or pick All 4 plates. Needs agent 1.14.35.

Click a part's picture in Production (To slice, the queue, and plates to check) to open it in the 3D viewer, the same one as the order's 3D model.

Settings › Production › Printing › Virtual printer: each printer in the list has an IP address box. Give each one an address nothing else on your network uses, and Bambu Studio sees them as separate printers at separate addresses. Leave it blank to use the slicing PC's own. Needs agent 1.14.31.

Settings › Production › Printing › Virtual printer now holds a list: add one for each model you slice for (H2S, H2D, X2D and more), each with its own name in Bambu Studio. They all run on your slicing PC with the same access code, and a file sent to any of them lands in your print queue. Needs agent 1.14.30.

Settings › Pricing › How you price has a new choice, Print time on quotes: Print model only, Slice and show me (how it worked until now), or Slice and use it. With Slice and use it, a new request is sliced on your PC and the order is repriced from the slice by itself once every part is back. A price you typed on a part stays.

Shop setup has a Templates tab. Pick how your estimate, your invoice and your instant quote page look. Each choice is your own page, drawn from your latest quote: tap one to scroll through it full size, or drop a file into your quote page to try it, then keep the one you like. New shops are asked the same thing during setup, and Settings › Customer pages has the same choices.

Invoices can have the new look too: the total up top, part pictures, how to pay and a Pay online button that opens the customer’s order page. Classic stays until you pick New.

Open an order and each part’s Edit menu now has Download file. It saves under the name the customer sent it as, and a part that only has a .3mf gives you the .3mf.

When the order has more than one file, Download all puts every part’s file in one .zip named after the order.

When you wait on a quantity, the follow-up email now shows a picture of every part, marks the ones you still need a number for, and has an Enter quantities button. Tick which parts in the Waiting box, or leave them all.

The button opens a card on their track page where they type each number. It goes onto the order, ends the wait, and you get a task, a bell row and an email to check the price. Their old quote cannot be approved until you send the new one.

Settings › Printing › Camera plate check › See plate pictures shows every picture Save plate pictures kept, newest first: after a print, when a plate was confirmed clear, and each "Not clear yet". Filter by label or printer.

Tap a picture to move it to the right label (Clear, Not clear or After print) or delete it. The trainer learns from the labels as they are, so a wrong one fixed here makes the check smarter.

Skip a part now works on a Bambu printer your shop agent runs, with Take queue jobs on, as it did on Bambuddy printers. The parts come from the plate the print queue sent. Needs agent 1.14.28, which installs itself.

Production now has a Beta tag in the menu. The first time you open it, it lists what it needs and you tick that you understand. Beta testers can open it straight away; other shops can ask to try it.

Settings › Customer pages › Quote form has a new Layout choice. Classic is the page you have today. One page opens every part with its choices and keeps the turnaround, total and Continue in a bar at the bottom. Gallery shows parts as tiles and opens a part’s choices beside it, or from the bottom on a phone. Step by step asks one question at a time next to a big picture of the part, with Same for all parts. Nothing changes until you pick one.

In the three new layouts, delivery and payment move off the parts screen onto their own Send step, and Continue says what is still missing before it goes there. Prices, checks and the order you get are the same in every layout.

Connect ShipStation in Apps and buy a shipping label right on the order (Production tab). The box and weight are filled in for you, the cheapest rate is picked (or pick UPS or a faster one from the list), and one tap buys it, saves the tracking number and emails the customer. Tracking updates by itself until it is delivered.

Each product can have its own box, weight and how many fit in one box (Production, Products, Shipping). A store order for that product then gets the right box and weight with no typing. Custom orders still pick a box from your Box sizes.

Once your slicing PC has sliced 15 parts, Settings › Pricing › Print model shows how far off the formula's print times are and how far off times learned from your own slices would be. Compare prices shows what your past jobs would cost each way. Tick Use in quotes to switch. Until you do, nothing changes.

A shop on QuickBooks can put an order into QuickBooks as an invoice from the order's menu (Create QuickBooks invoice). It is for your books, so you can record the payment there. Nothing is sent to the customer; they get our invoice.

A company with an invoice status set (Clients, Companies) now gets its QuickBooks invoice made by itself when the order reaches that status, like Wave and Xero. An order never gets two by accident: a second one asks first.

The quote page has a Notes box, so a customer can write things like "needs to fit a 10 mm bolt". It shows in the order's note and on its Activity.

Instant prices still turn on by themselves after 10 sent quotes, and now Turn on now on Home or in Settings › Quote form switches them on today.

New shops get Try a sample order on Home. It makes one pretend job you can quote, invoice and print, with its emails sent to you, then delete.

When an error appears, the printer’s camera takes one picture, and the card on Production shows it with Resume, Stop print and Live camera. Tap the picture for Bambu’s full advice. If you stop the print, the card still says what went wrong first, not just that it was canceled.

Add printer on the Print queue’s Printers tab now starts from your Shop setup: the printers you listed there come first, with how many are already on the queue, then every brand by name (Bambu Lab, Prusa, Creality, Elegoo, QIDI, Sovol, Voron, Peopoly). Prusa printers connect through PrusaLink and the Klipper ones (the OrangeStorm Giga too) through Moonraker. Type its IP address, and Test connection has the agent on your shop PC try it and say what it found, or why it could not get in. Needs the agent 1.14.22 or newer.

A Prusa or Klipper printer has no AMS, so its card has one spool you set by hand (or Spoolman sets it). The queue sends it files sliced for that model and nozzle, in the material and colour on it, as G-code through PrusaLink or Moonraker. Pause and Stop work from the card.

Print queue › Print automatically has a new switch, Share plates between orders. With it on, plates from different orders and shelf refills go on one plate when they print in the same filament, layer height, printer and nozzle and fit together. The parts are laid out from their models and sliced once on your PC. Rush jobs, jobs due within 4 hours and scheduled jobs always print on their own.

With Print automatically off, plates that could share show under Can share a plate, with the layout and the time it saves. Press Put on one plate, or Not these to keep them apart. On a shared plate, Take out sends one order back to its own plate and slices the rest again, and Split back up undoes the lot.

On an order’s Money tab, a Price includes 13% HST switch now sits right under the price (it uses your own tax name and rate). Turn it on when the price you typed already has the tax in it, and the estimate, invoice and emails stop adding tax on top. The lines under it show what the customer pays as you flip it.

Production › Products now signs in to Etsy and WooCommerce as well as Shopify. Once a store is connected its products load by themselves, its paid orders arrive on their own, and when you ship an order the tracking number goes back to the store, which marks the order fulfilled. The store sends its own shipping email only if you switch that on.

Open a product and set Keep on the shelf. When stock drops below that number a full plate is made to top it up, and when it is done the store’s stock goes up by itself. Orders for a product you have on the shelf ship from the shelf instead of waiting for a print.

The Print queue has a To slice list: accepted orders whose parts are not on the queue yet. The printers the part fits are already picked; change them if you like and press Slice and queue. A part that is too big for a printer cannot be picked for it.

Production › Products lists what your store sells. Sign in to your store to bring in every product, variant and SKU, or Import CSV with your store’s own product export from Shopify, WooCommerce or Etsy. Open a product to give it its print file, its material, a colour for each variant (Black and White are matched by name) and how many fit on a plate.

When a part's file has been replaced, click its v2 chip to see the old file and the new one side by side. Both sit on the same plate at the same scale, and turning one turns the other. File history has a Compare link on every replaced file too.

When new files arrive on an order, a Version 2 strip at the top of the Overview says who sent them, when, and what changed: which parts have a new file and which were added. It counts up with each new round of files, and Compare is right on it.

Estimates and orders can now hold line items as well as parts, or instead of them: PLA by the kg, design time by the hour, duties at cost. Each one has a name, a description printed under it, a quantity and a price. On New estimate, step 2 is now Parts & items with a + Line item button; on an order, + Line item sits beside Add part.

Each line item has its own Tax switch. Turn it off for things you pass on at cost, and tax is worked out on the taxed lines only. The estimate and invoice tag those lines NO TAX and say what the tax was charged on, and the track page, emails and card payments all add up the same way.

Line items you use again are kept in Settings › Getting paid › Saved line items. Start typing a name on an estimate or an order and they drop down; picking one fills in its description, price and tax. A new name has a "Save it for next time" tick, so the list builds itself. Changing a saved item never changes an estimate already sent.

Pickup can be "They come during my hours": no booking, and the track page and the ready-for-pickup email show your address and hours with a Directions link. Every pickup customer is now told the street address, not only your city. Type a pickup address on the card, or leave it blank to use your business address.

Settings › Data opens with one card for each place your customers and orders live now: Shopify, Stripe, an Excel or CSV file, or another store's export (WooCommerce, Etsy, Squarespace, Wix, Square). Excel .xlsx files work as they are. Recent imports are listed, and Undo takes one back out, keeping anything you have worked on since.

When several slices or plates wait for a look, a line at the top of the Print plan says how many, with Approve all to do them in one go. On a shared plate, each piece has its own counter, so the separate Printed so far list is gone.

A shipped parcel now turns Delivered by itself when the carrier delivers it, whichever way you bought the label: a tracking number you typed in, or a label from UPS, Canada Post, Purolator or FedEx’s own site. The order moves on and the track page follows. Your customer is not emailed for these.

What you print shows the average order for each technology and material, best customers can be ranked by revenue, orders or average order, and two new folds show your orders by status and the answers to your own lead fields.

Fans in a printer’s camera window opens all of its fans: part cooling, auxiliary and chamber, each with Off, 25, 50, 75 and 100%. An H2S or H2D also has Cooling and Heating, its own air modes for PLA and PETG or for ABS, ASA and PC. Picking a fan other than part cooling needs the shop agent 1.14.21.

A one-nozzle Bambu printer shows its external spool, the one on the holder at the back, under the AMS with a Load button. It needs the shop agent 1.14.21.

A Bambu printer that is not in LAN Only mode gets an amber bar across the top of its Fleet card: prints and the camera from here will not work until it is on. Show me how opens the setup steps with photos of the printer's screens.

Click a machine in Shop setup and set its layer height, with the nozzle beside it. The list starts with the heights the OrcaSlicer on your slicing PC has for that printer and nozzle, your own saved presets included, then OrcaSlicer’s published ones (0.24 Optimal, 0.42 Extra Draft). Other… takes any height. Nozzles go up to 1.0 mm. A part with no layer height of its own is sliced at that machine’s, so your Giga can slice at 0.30 while the H2S stays at 0.20. A part’s own layer height still wins, and prices do not change.

A queued print's settings have Print options: bed levelling, flow and nozzle offset calibration, vibration, the first layer check and timelapse. They start from your print defaults and the printer's own; change one for this print only, for a test, and Save or Print now keeps it.

Pick one printer in a queued print's settings and "Before it prints" checks it: the printer is free with a clear plate, the file was sliced for it, the material and colours match the order, and there is enough filament, with what it costs. Print now sends one copy there; the rest stay in the queue.

Each colour shows which AMS tray it comes from, Exact or Close. Click Change to pick a tray yourself, or turn on Only print in the exact colours. A file in a different material than the order needs Print it anyway, and the order gets a note.

Company invoice (PO) is in Settings, Getting paid, Payment Methods now, beside e-Transfer, card and bank transfer. Switch it off and the quote form and estimate stop offering it. Pick which order a business can start paying by PO. Companies you set up for PO in Clients still get it.

Start an order under the price opens a new quote with the part, material and quantity already filled in, and the file attached. Copy prices copies the price for each quantity as lines you can paste into an email.

Click a print in the Queue to open its settings on the side. Change how many copies, and choose when it prints: Now puts it first, Queue keeps its place, Schedule holds it until a time. Rush and Remove are there too.

A queued print can be kept to the printers you pick. Tick one or several, and it only goes to those. Each one shows whether it is free and which filaments it has loaded.

What’s new now shows the few updates worth trying each week as cards, each with a button that takes you there, instead of a long list of every change. See every update at the bottom still opens the full list.

Early access in your menu: ask to try the print queue or slicing before you send before everyone else. They control your printers, so we turn them on one shop at a time after a quick check, and you can turn one off yourself. Both run through the Layers3D agent, so the computer it is on has to stay on while you print, or use a Raspberry Pi.

Send quote now opens a Send the estimate window. Add anyone by email, or tap someone else from the same business. Everyone gets the same email. Leave "Keep everyone on this order's emails too" ticked and they also get the approval, ready, shipped and invoice emails.

Not sure if they want it shipped? Pick Let them choose and type the shipping price. The estimate shows the pickup total and the shipped total, with an Approve button for each. Shipping goes on the order only if they pick it, and you see their pick in the order's activity.

On Estimates & Invoices, clicking an estimate or invoice now opens the document itself instead of the order. Above it you see what happened so far (made, sent, opened, reminders, paid or accepted) and the next step as buttons, like Copy pay link or Mark accepted. Open the order is still one click away.

Go to the next or previous one without going back to the list: the arrows at the top name the customer on each side, and J and K on the keyboard do the same. On a phone they sit along the bottom.

Compare lines an invoice up with the estimate it came from, or with the customer's other jobs: every line side by side, what changed highlighted, the difference in the total, and both documents underneath. A copy is now kept each time an estimate or invoice is sent, so anything you send from today can be compared exactly as it went out.

Drop your sliced resin file on an SLA part in the Print plan: Chitubox .ctb, Elegoo .goo, Anycubic Photon Workshop or Prusa .sl1. Layers3D reads its print time and resin on your computer, so a big plate never uploads, and the order uses your slicer’s numbers. A file it can’t read yet, you type the numbers in instead.

On Starter, your quote page, website widgets and forms show "Powered by" and the Layers3D logo at the bottom. Professional and Enterprise do not. Shops in the beta keep their pages as they are.

Shop setup is a new page in the menu, above Settings. It has four tabs: Machines (a card for each printer, with how many you have, what it runs and its size), Materials, Prices and cleanup, and Slicing (connecting your slicing PC and uploading printer profiles, which used to be its own page under Operations). Old links to Engine & rates, Materials and Slicing open it.

Setting your prices starts from Budget, Standard or Premium ($5, $7.50 or $10 an hour of machine time) and shows what three sample parts would cost as you change it. Support cleanup is part of the part price, set by how fiddly your parts usually are. Advanced shows the rate for each machine, material costs and the rest.

When the first plate of an order starts on a printer from the print queue, the order moves from To print to Printing by itself, just like dragging it. The customer gets the same "now printing" email (Email Test Mode and your email settings still apply), and the order's Activity says which printer it started on. A second plate starting sends nothing more.

Your quoter can ask "Start with a test piece, then order more" and how many they would order after. It shows where Price by quantity is on for the quoter.

When that order is approved, the price each for the bigger order is held for 60 days. The estimate tells the customer, and the order page shows what is held and until when.

With Price by quantity on for estimates, every part on the estimate now shows tiles for 1, 5, 10 and 25 pieces: the price each, the total and how much they save, with the quantity on this estimate marked. Before, it only showed after you pressed Show on estimate.

Type @ in an order's internal note to pick someone from your shop. When you save, they get "Thomas mentioned you on Q-1042" in their bell with the note, and a click opens the order.

If it can't be sure, the new order says "This might be a copy of Q-1042" with a Merge button, or Not a copy to keep both.

The reprint shows what is still open, with buttons to settle it once you have decided: Same file, We fix the file or Ask them for a new file, and On us or Charge them. Approve waits until both are decided.

Waiting on filament, in an order's ⋯ menu, links the order to the purchase order bringing its filament. Do next shows what it waits on and when, and your customer's track page says "Waiting on filament" with the date from the PO. Not on a PO yet? Type a date instead.

On a purchase order and in Still to arrive, each line shows the orders waiting on it. + For an order links one from there, drafts included.

When you record a delivery, a popup lists the orders that were waiting on it and emails those customers that their filament is in. The bell shows it too.

The $ beside an order's total on the Money tab is now a button. Pick US dollars, euros, pounds or Australian dollars, then convert the price at today's Bank of Canada rate or keep the number you typed. The estimate, invoice, emails, quote page, track page, card payment and Wave all use that currency.

Change tax, beside the tax line, sets an order to your usual tax, tax by delivery address, no tax or another rate.

Make this the default for a customer, under the total, keeps that currency and tax for their next orders. A company has its own Currency and Tax in Clients › Companies, and its new orders start with them.

Click the customer’s name at the top of an order for a small menu: open their business, open the person, email them or copy their email. The initials bubble on the Customer card goes straight to the business (or the person, on a personal order).

The business page then has a Back to order button that takes you straight back to the order you came from. It stays if you open one of their contacts from there.

An order that belongs to another business can come out of this one: open it, click ⋯ and pick Not this business. It stops counting in your sales, revenue and invoices, and nothing is emailed to the customer.

The order is kept on the Lost board under Other business. Its Wave invoice is left as it is, and the Wave sync will not bring it back. Back to this business in the same menu puts it back exactly as it was.

When a customer sends only a PO for parts they bought before, open their old order and pick ⋯ › Order again. Tick the parts, set the quantities and prices from their PO, and the new order gets the same files and material. Add their PO number and PDF, payment terms and where the invoice goes.

A PO that spreads the parts over several delivery dates becomes one order per date, each with its own due date, so each ships and is invoiced on its own. It goes straight to To print, since their PO is the go-ahead, or to Needs review if you want to check it first.

Upload new files on an order with + Add part, or drop them on the parts, and a window shows every part with a space beside it. A file whose name matches a part, like Bracket_rev2 for Bracket, is already placed. Drag the rest onto the part they replace, or into New parts (on a phone, tap the file, then the part). Each new file shows its picture beside the part it replaces.

A replaced part keeps its process, material, colour and quantity unless you untick Keep and change them, and its old file stays in the part's versions with your note on what changed. A new part is set up like a part you pick. Files you add one at a time land in the same window while it is open.

Shipped only some of an order? It waits in a new Partly shipped column on the Make board, showing how many pieces have gone, with Ship the rest on the card. Mark shipped asks what is in the parcel when not everything is printed. Your customer's track page says "Part of your order is on its way" and tags each part as shipped or still to come.

Apps › Outlook Calendar does everything Google Calendar does for bookings: sign in with your Microsoft 365 or Outlook.com account, and pickup and repair times skip anything you are busy for, booked pickups and repairs land on your Outlook calendar, and a live check shows it working. It is separate from Outlook email sync, so you can have either or both.

Settings › Pricing › Delivery has a Pickup hours card: the days you are open for pickups, opening and closing time, how long each pickup slot is, how much notice you need and how far ahead customers can book. Save and the time picker on the customer's order page follows it right away. Under it, a line shows how many times a customer booking now would see, and the first one.

Phone notifications now cover a new order from your quoter and a new inquiry (quote request, contact form or repair). Each has its own switch and wording in Settings › Production › Printing › Phone notifications, and tapping one opens that order.

A customer accepting an estimate or paying by card pings you too, once per order, through whatever you picked: this app, ntfy or Pushover. Payments you mark as paid yourself stay quiet.

When a customer books a pickup time, you get an email with who is coming, when, what they are picking up and any note they left. You also get one when they move the time or ask for porch pickup. Turn it off in Apps › Google Calendar.

Repairs get the same: when a customer books or moves a drop-off or on-site visit, you get an email with the printer, the problem and the address, and it goes on your Google Calendar. Settings › Repairs has its own three switches for it, under the appointment hours.

While a printer waits for its plate to be cleared, its camera compares the plate with how it looked empty. When the parts are off, the Print queue card says "Plate looks clear" with the picture. It is a hint: the queue still waits for someone to press Plate is clear, and "Not clear yet" hides it. The camera learns each printer's empty plate the next time you confirm it clear. Needs the shop agent 1.14.7 or newer, and the chamber light on.

Settings › Printing › Camera plate check turns the hint off, and can keep the camera picture each time someone confirms a plate clear or says "Not clear yet". Those pictures stay in your own file storage and are what a smarter check can be trained on later. Saving them is off until you turn it on.

Settings › Printing › Auto-queue accepted quotes: when a customer accepts, the agent slices each part for a printer it fits and the plates go on the print queue. Pick After payment (it follows your When customers pay rules, so a PO or Net terms order goes straight away) or Right away, and whether you approve each slice on the Print plan first or trust the slice. Off until you turn it on.

Every job in the print queue that is ready on a printer without Send live now has its own Send button, so you can start it from the queue with one press. On Starter that is how the queue prints, on up to 3 printers; Professional and Enterprise also send on their own.

Settings › Slicing lists your profiles under each printer, with Add profile on every one. When you add one you pick the material from what that printer runs, the brand from the ones you set up, and either every colour or only some, for a colour that prints differently like black or silk. A job slices on the most specific profile that fits it: its colour first, then its brand, then any.

Instead of uploading a file, pick a filament preset you already saved in Bambu Studio or OrcaSlicer on your slicing PC. Each card says which brand and colours it is for, and one Edit menu holds change, download and delete, so nothing spills off the card on a phone.

Change the material or the quantity on an order that is already sliced, and right after you save a window lists what that touches: the parts to re-slice in the new material, the parts now ordered more than once, and any print queue jobs waiting for them. Re-slice now does it in one go; Later just marks the slices out of date. For a part ordered more than once you choose: fill a plate with all of them (it re-slices), or keep one per plate and print it several times.

Adding a printer now says whether Layers3D has been tested on that model. The Bambu H2S is tested; other Bambu models are partly tested; most other makes have not been tried yet. You can still add any of them, and right after we walk you through a short check: it connects, its status matches the screen, the camera, a button (its light) and a test print. Send your answers and they reach us, so the next shop with that printer knows what works.

When a print fails on a printer your Layers3D Agent runs, its Fleet card now has Clear and check. Tick that the plate is clear, the nozzle is clean and no error is left on its screen, say how the plate came off, and it is ready for jobs again. The card then shows who checked it and when. The print queue sends it nothing until all three are ticked.

Needs repair takes a printer out of service with what is wrong and a note. Its card turns amber with the reason, who and since when, and the print queue skips it until someone taps Back in service and does the same check.

Send to printer shows a colour map for a multicolour file: each colour in the file next to the printer's AMS, with the slot it prints from, how much it needs and what is left on the spool. A colour that is not loaded says which empty slot to load it into, with an "I loaded it" button. Click a colour, then a slot, to change where it comes from.

When a customer uploads a painted 3MF, your quote page reads its colours and shows one pill per colour, matched to the colours you stock. They can tap one to change it, or print it in one colour instead. A colour you do not stock is swapped for your closest one and the customer is told. Their colours come through on the order.

Production › Fleet has a Cards | Cameras switch. Cameras shows every printer as a picture from its camera, with its status, progress and order underneath, and a failed print first. Pictures refresh every few seconds; click one for live video and the controls. Printers the Layers3D agent runs need agent 1.14.7.

When your router gives a printer a new network address twice in a week, its Fleet card and Printers on your network say so. How to fix walks you through giving it a fixed address in your router, so it stops going offline for a few minutes each time. The note goes away once the address holds for a week.

Drag a row on the Print queue by its grip to change what prints next. The row follows your mouse or finger and a line shows where it will land. Arrow keys on the grip still move a row one step. Plate pictures on the rows show again too; they came up as broken images.

The Print queue has a Load next list. It goes down the queue in order and says, for each printer, which spool to take out, which to load and in which slot, so the next plate can start. It picks the printer that needs the fewest changes, uses an empty slot first and never takes out a spool a later plate needs. A spool that may run out mid-print gets a fresh one.

Print the sheet gives the whole plan per printer on one page, with times and every spool change, for the wall by the printers. A filament marked out of stock in Materials says so, so nobody walks to an empty shelf.

Tap a temperature on a Fleet card and pick a preset for the materials loaded on that printer: one tap heats to it. A two-nozzle printer shows both nozzles side by side, and the chamber has 35, 45 and 60° presets. The Nozzle button shows each nozzle's size and type, and which one is parked.

Tap the AMS name for its humidity in plain words and the temperature inside. On an AMS 2 Pro or AMS HT you can pick a material and start or stop drying from here (Bambuddy printers).

Invoice and Estimate in an order's ⋯ menu now open inside the order, with who it goes to and when it was last sent. Send invoice emails the customer a link to the invoice and how to pay (to the company's billing email, the customer copied, when there is one) and notes it on the order's activity. Send estimate sends your usual quote email.

Production › Print queue now opens with a row of numbers (printing now, waiting, queue time left, filament the queue needs, printers taking jobs) and four tabs: Queue, History, Prints to check and Printers. History lists every print the queue sent, by day, and you can filter it by result, printer, material, date, order or a search. Print again sends any of them back into the queue.

Click an order on the Print queue to see it without leaving the page: Overview with each part and Reprint, Prints with every plate and every try, Money with cost, profit and margin, and Timeline, which is the order's own activity. Click a line in the Timeline to jump to it.

The camera window has a control panel beside the video: move the head and bed 1, 10 or 50 mm at a time, Home, turn the light and part fan on or off, cool down, load or unload an AMS spool, and pause or stop a print. Moving and loading only work while the printer is idle, and the first move homes it if needed, so clear the plate first. Needs the Layers3D agent 1.14.4, which updates itself.

Rest the mouse on an AMS slot on a Fleet card and a small card shows the spool, its colour and the profile that material slices with. Tapping the slot still opens the spool picker.

The same box shows which filament profile that material slices with, from your slicing PC, and lets you change it. It is the same pick as Settings › Slicing, so it applies to every part in that material.

A printing Bambu card in Production › Fleet has a skip button at the top right of its job box. It opens the plate from above with every part numbered, next to the order's part pictures. Tap the ones to skip and the printer stops printing them and finishes the rest.

Printers the Layers3D print queue drives now have the speed picker too. While one is printing or paused, its card in Production › Fleet shows Silent, Standard, Sport or Ludicrous next to pause and stop, opened on the speed it is using now.

A shipped or finished order that came back with a problem now has Reprint in its status menu. Say what went wrong (with photos), which parts and how many, and which file to print: the same one, one you fix, or a new one from the customer, who then gets an upload link. It makes a new job, Q-1042-R1, linked to Q-1042. The original keeps its invoice and history.

Choose who pays. On us is a $0 job with no invoice that goes straight to To print. Charge them puts it in Needs review at the original part prices, to send as an estimate. The card says Reprint of Q-1042, and the customer is only emailed if you tick it.

Settings › Slicing has a list for each filament you stock. It shows the profiles your slicing PC has for that material: your brand’s own first, then profiles you saved yourself in Bambu Studio or OrcaSlicer, then the standard ones, each with its date. Pick one and every slice of that material uses it. Leave it on Automatic and it works as before. This needs the next Layers3D Agent update on your slicing PC.

Apps, Google Calendar now has a Sign in with Google button. Google opens in a small window; approve it and the window closes and the card says Connected. Pickup times then skip anything you are busy for, and booked pickups land on your calendar.

Settings, Pricing, Getting paid has a new card, When customers pay. Pick As soon as they accept the estimate and the invoice goes out with their approval email, and the order waits until it is paid. A card payment puts it back in the queue by itself; for an e-Transfer, press Record a payment on the order’s Money tab.

Big orders can pay a deposit: over the amount you set (say $1,500 before tax), they pay your percentage up front and the rest when the parts are ready. The customer’s order page shows what is due now with a Pay button, and they get a receipt for each payment. Switch any one order to a deposit or the full amount on its Money tab.

Choose how a new customer can pay their first order, for example card or e-Transfer only, and which order company invoices (PO) open up from. Their approve step says so before they pick. A company you set up for PO keeps it.

Change material in that bar opens one window for the selected parts: the process, the material and the colour, listing only what your shop offers. It shows the new total before you save. Save quietly, or Save & tell the customer to send them the change.

Pick two printers and the prompt lists every part, with its picture, and the printer it slices on: the smallest one it fits by default, and you can change it. The Print plan then says which parts are on which printer, and shows each part's picture until its slice has one.

A printing card in Production › Fleet has Change next to its order, or + Link to an order when it has none. Pick the order from the ones being printed, each with its part's picture, or search by number or customer, then the part on the bed and how many. It holds for that print only, and it goes in the order's history.

Settings, Machines & agent, Connect your slicing PC has an Update the agent automatically switch. It is on, as before. Turn it off and each new version waits until you press Update now, so a computer stays on the build you know until you choose.

Phone notifications can now come from Layers3D itself: pick This app under Send through, then press Turn on for this device on each phone or computer that should get them. No ntfy or Pushover account needed, and tapping one opens the admin.

The Layers3D Agent no longer needs a Windows PC. In Settings, Machines & agent, pick Mac, Linux or Raspberry Pi under Connect your slicing PC, copy the install command, paste it into Terminal on that computer and press Enter. It finds and watches your printers, slices approved files with OrcaSlicer and keeps itself up to date, the same as on Windows.

While a Bambuddy printer is printing or paused, its card in Production › Fleet has a speed picker next to pause and stop: Silent, Standard, Sport or Ludicrous. It opens on the speed the printer is using now.

Settings › Production › Printing has a new Phone notifications card. Pick ntfy (free) or Pushover, and your phone pings when a print finishes, fails or is stopped, a printer reports an error, a plate needs clearing, the queue pauses a printer, or a spool runs low. It comes straight from the Layers3D agent, no Bambuddy needed.

Each form now has a How it looks choice at the top of its Settings tab: Light, Dark, or Match the visitor’s device. Pick the one that suits the page the form sits on, then publish. It applies to the form’s own link and to the embed on your website, and your shop colour stays on the buttons in both.

The brand you picked for each material in setup now chooses the slicer settings. If OrcaSlicer has that brand’s own settings (Polymaker, eSUN, SUNLU, Overture, Elegoo, Prusament and more), the slice uses its temperatures and speed limits. A brand OrcaSlicer doesn’t know slices on the standard settings, the same as before. This needs Layers3D Agent 1.10.0 on the slicing PC.

Your Layers3D plan can now be paid in Canadian, US or Australian dollars, euros or pounds. Each has its own round price, so the number you see is exactly what lands on your card, with no conversion. Pick it with Currency in Change plan (Settings › Account › Plan & billing); we start you on the one for where you are. Once you have paid in one currency, Stripe keeps you on it.

Professional now includes 3 users, and you can add more for CA$20 a month each (US$15, €12, £11 or A$22). Add or remove one under Users in Settings › Account › Plan & billing; Stripe charges or credits the rest of the period on your next invoice. Starter is one user and Enterprise is unlimited.

When a customer adds a 3D file to one of your forms, its card now shows the part in 3D, with the same viewer as your quote page and an order’s 3D model. It shows while the file is still being measured, and picking a colour repaints the part.

Want prices on the parts after all? The Money tab of an order with a typed total has “On the estimate: Just the total / Item prices”. Type each part’s own price in its Unit $ box and those show instead. Your usual choice for every order is in Settings › Shop › Brand, under “Item prices when you type the total”.

Statistics now shows how busy your printers were over the last 30 days, and where that number came from. If your printers are connected (Bambu through the Layers3D agent, BambuBuddy, OctoPrint, Klipper or Formlabs), every print is counted every 10 minutes, even ones you send straight from your slicer. Otherwise it is worked out from the print hours of the orders you finished.

When nothing counts your prints for you, Home asks once a week how busy your printers were: quiet, about half, busy or flat out. One tap, and it covers the jobs that never went through Layers3D.

Pick “vs Previous Period” or “vs Last Year” on Statistics and each card now shows the other period’s own figure under it, such as “Previous period: $1,720.00”, next to the change. It covers revenue, average order value, orders, unique customers, completion rate, fulfillment time and print failures.

Turn on “Create the order in Shopify when printing starts” on the Shopify app and every order being shipped gets a matching order in your Shopify store when it moves to Printing, so you can buy the label there without typing it in. Shopify does not email the customer about it. When the label is bought, the tracking number comes back to the order here and the customer gets the Shipped email, as before. Pickup and local delivery orders are left out. If your store was connected before today, connect it again once so Shopify lets Layers3D create orders.

The order’s Activity says when its Shopify order was made, with the Shopify order number. If Shopify refuses, for example because the store has not been connected again yet, Activity says why and what to do, and moving the order to Printing again tries once more. The Shopify copy never comes back in as a second job here.

The new Help button beside Search opens a short guide for the page you are on, with pictures of the real screen. Search it for anything else, follow the links between guides, and press Message us at the bottom if you are still stuck. Tap a picture to see it full size.

The same guides are on the website at layers3d.ca/help, for your staff or anyone thinking about Layers3D. Each one says which version of Layers3D its pictures were taken from, so you can tell when one is out of date.

Finance has a new Money & HST tab. It shows the HST to set aside for the CRA for the last period, with the lines your return asks for (101, 103, 106 and 109) and a button that copies them. Type in the HST you paid on expenses from Wave’s Sales Tax report and it works out what you owe. Mark a return as filed and the next one takes its place. Below it: what you made each month, with the HST part shown on top, and the invoices not paid yet. Pick how often you file (every month, every 3 months or once a year) at the bottom.

Settings › Production › Materials has a ⠿ grip on every material. Drag one up or down (or focus the grip and press the arrow keys) and it is saved as you let go. Each process has its own order, and Sort A to Z puts a list back in name order. A material you add later goes to the bottom.

A material’s Spec sheet (Settings › Pricing › Rates) now takes the maker’s TDS as a PDF. Fill the boxes from the TDS reads it with your own AI key and fills heat, chemical and UV resistance and limitations. Each filled box is marked with what it replaced and an Undo, nothing is kept until you press Save, and tolerance, layer height and infill stay yours.

Customers get a Technical data sheet (PDF) link beside the material on their estimate and track page, so they can check the real numbers themselves. Untick Show customers on the spec sheet to keep the PDF for your own use.

The number at the top of an open order (Q-1, Q-1041) now opens a small menu: copy the number, copy the customer’s estimate or track link, open the estimate, or change the number.

Change the number lets an owner or admin type a new one. It keeps the Q- or M- in front, checks the number is free as you type, and refuses one another job or saved quote already has. A Q- estimate’s sheet and page take the new number too, and jumping ahead (Q-1 to Q-1200) moves your estimate counter, so the next new estimate is Q-1201. The customer’s link keeps working.

When a customer has two open quotes, like Sam’s Q-1041 and Q-1042, opening either one now says so, with a Combine button. You can also pick Combine with another order… from the order’s ⋯ menu for any order you choose yourself.

Combining adds the other order’s parts, services, notes, tasks, emails and Activity to this one and adds the two totals together. The other order closes as “Combined into”, does not count as lost, and every link the customer already has for it opens the combined order. Only unpaid orders that are not printing yet can be combined.

Editing a part on an order shows its price each at 1, 10, 25, 50 and 100 pieces, and at the quantity on the order, with how much off each one is. Tap one to set the quantity. The part card shows the price each with the discount in, and what the line comes to.

Settings › Production › What each machine can run shows each machine’s build size and the largest part your quoter accepts. Open a machine to change its size, or put back the published one. A printer that is not in the list can be added by hand with its size, here or on the Fleet view, and machines you typed in during setup now show up there too.

The new eye button beside Search hides private info, so you can record a video or share your screen. Every dollar amount, company name, email, phone number and street address is blurred where it sits, so the page keeps its shape on camera. Press the eye again to show everything.

While it is on, customer names show as initials only, so Jordan Lee reads J. L. and you can still follow who is who. Ctrl+Shift+H switches it from anywhere, even with an order open over the top bar. It only changes this browser: customers and your team see nothing different.

On an order’s Activity, rest the mouse on an email for a moment and a card says what kind of email it was, why it went out, who got it and whether they opened it, with a small picture of the email. A customer’s reply or an email you sent from Gmail shows its first lines instead.

Click an email on Activity (tap it on a phone) to open the whole email full size. From now on Layers3D keeps a copy of every email it sends, so you see exactly what the customer got. Emails from before today are drawn again from the order, and the window says so.

Every estimate and new inquiry is now numbered Q-1, Q-2 and on, on its own line, and invoices keep their M- numbers. The Q- number is the same on the estimate, the estimate page, the emails and Estimates & Invoices. When the job is won it gets its invoice number and the estimate keeps its Q- number.

Settings › Pricing › Price policy has Estimate numbers, beside Quote Expiry. A new shop starts at Q-1; if you are moving from another system, set the next number to carry on where you left off. It only goes forward, so a number a customer already has is never given out again.

In the search at the top right, rest your mouse on an order before you press Enter. A thin line fills along the row, and then the same Quick look you get on the Orders board opens beside it: the parts, how many pieces are printed, whether it is paid, when it is due, and your note. For an order still being sold, it shows whether the quote was opened and when the next follow-up is. On a phone, tapping a result opens the order like before.

Customize sidebar (in your account menu) now lets you drag pages into the order you want. Grab the dots beside a page to move it up or down within its section. It works with a mouse, with a finger on your phone, and with the arrow keys. It changes only your own sidebar, and follows you to any computer you sign in on.

Insights, Operations and Growth move as whole groups: drag the dots beside the heading to put the one you use most right under Work. Reset order at the bottom puts everything back the way it came. Apps now shows under Admin in this list, where it sits in the sidebar.

Owed & Opened is now Estimates & Invoices, right under Orders. A switch at the top flips between your estimates and your invoices. On Invoices, a bar splits what you are owed into not due yet, due this week, 1 to 30 days late and over 30 days late; tap a part to see just those. Each row says what happened (delivered, opened, reminders sent), when it is due, what is still owed, and has one button for the next step: Copy pay link, Mark paid, or Call them when it is long overdue.

Every estimate you send is listed with whether they opened it, took the PDF or went quiet, and when it expires. This month’s sent, opened and accepted count and your win rate sit on top. Mark accepted turns it into an order and its invoice, the same as Won on the Leads board; drafts you never sent have Send, and expired ones Send again.

When an order’s company doesn’t match the company its email belongs to, the Customer card asks: use the saved company, or keep what’s on the order. A Personal order from someone at a saved company offers File under that company. Nothing is changed until you pick.

On your quote page, an STL or OBJ that comes out tiny now asks the customer in plain words what size it should be: the size in inches, the size in metres (the likely one marked Looks right), or keep it this size. The picked size is what gets uploaded, so you receive the file in millimetres. Until they answer, the part shows no price and checkout asks for its size. Undo puts their original back.

A part flagged Size looks too small, like an STL that came in by email, now has Convert…: it opens the same question and saves the picked size as the part’s next version, then measures it again. Emailed files are never rescaled on their own; they wait for you.

The quote page can show a Price by quantity row under each part: the price each and the total at 1, 5, 10, 25, 50 and 100, worked out by your own pricing engine. Tapping one sets the quantity, so customers answer "how much for 10?" themselves. Switch it on in Settings › Pricing › Quote form › Price by quantity. It comes with the Professional plan and up.

When someone emails to ask, press Price other quantities… on the part in the order. Type the quantities, check or change each price, then Copy for an email, or Show on estimate to put the table on their estimate under the part. The quantity on the quote always shows its own price. Turn it on with On estimates in the same place.

When one file was quoted as the whole thing and its pieces were added afterwards, press It's an assembly… on that file and tick the pieces it is built from. It keeps its price, the total does not change, and it works on a paid order.

An STL or OBJ that comes out tiny on New order (a pulley drawn in metres read 0 × 0 × 0 mm and priced at the minimum) now asks, the way Bambu Studio does: it shows the size the part would be in metres and in inches, marks the one that looks right, and converts the file to millimetres before it is saved, so the price, the 3D view and slicing all use the real size. Undo puts the original back, and Keep it this size leaves it alone.

Adding a lot of files to an order no longer means setting every part one by one. The Set up new parts window has a Set all row at the top: pick a process, material, colour, layer, infill or quantity there and every part takes it.

Tick a few parts first and Set all changes only those, so the base can be PETG and the beams PC in two picks. Select all ticks every part. Each part can still be changed on its own before you save.

An order that is already paid can now take more parts when they are part of what the customer paid for, like the separate pieces of an assembly quoted as one price. Press + Add part, pick the files, and choose Add as included.

Forgot the tracking number when you marked a box shipped? Open the order, go to Production › Fulfillment and press + Add tracking on the box. A shipped box with no number now says so in amber. Edit tracking fixes a wrong number the same way. The number shows on the customer’s track page as soon as you save, and the order’s Activity notes what was added or changed.

Leave Email the customer ticked and they get the Your order has shipped email with the number and a Track button, even if an earlier shipped email went out without one. Untick it to just save the number quietly.

A line on a print order that is really a design fee, engineering time or setup can become a service. Open the part and choose Not a part: make it a service. The amount and the order total stay exactly the same, so it works on a paid order, and it leaves the parts list and the print queue.

Services now have their own list under the parts, with + Add a service for a design fee, engineering, setup or rush charge. The estimate, invoice and Wave print each one as its own line with its kind. Once a payment is under way the list is locked, like the shipping charge.

Settings › Production › Materials lists everything you stock, filament, resin and powder, with the machines that run each one, its colours, whether customers can pick it on your quoter, and its price. Switch a material off, change its colours or put it on the quoter from the same row.

A price is now optional. A material you add without one is for your own orders only and says Not priced, so you can list your whole library without touching Pricing. Set its price later and it can go on your quoter.

Paste a list adds many at once: one material per line, colours after a dash, straight from a spreadsheet or a supplier’s page. It shows what is new and what you already have before anything is added.

Brand line-ups add a maker’s whole range in one tap, in its own colours: the 16 HeyGears UltraPrint resins, and now the 18 Formlabs resins too. Common filament and resin names are there to tick as well.

You can delete a material. Tap the bin on its row, in Materials or in Pricing › Engine & rates. It leaves your price book, your machines, your quoter and every order form. Orders that already used it keep its name and price. Add it again and it comes back as it was. PLA, Standard Resin and Nylon PA12 stay, because your other prices are measured against them. Switch one off instead.

An order can now go back to an earlier step: Finishing, Printing, To print or Review. Click the stage bar or use the ⋯ menu on the order, or drag the card back on the Orders board.

Clicking a client now shows their lifetime value and average order value at the top of their profile. Both count the orders you won, from file approved through completed; quotes, open inquiries, cancelled and lost jobs are left out. Click either number to see the orders behind it.

Each resin in Settings › Pricing › Engine & rates now says which printers run it: Formlabs, HeyGears, another maker, or any resin printer. The SLA list is grouped the same way, with the machine that runs each group. A resin printer runs its own maker’s resins, so your Formlabs resins no longer count as running on a HeyGears. A tick in What each machine can run still adds one.

Every material now has an On quoter or Orders only switch. Orders only keeps it off your website quoter while you can still pick it on your own orders. Adding a material asks which one before anything reaches your customers.

Running a HeyGears printer? One tap adds the 16 UltraPrint resins, each priced like your closest resin, costed at its 1 kg bottle price and in its own colours. They start as orders only. A resin can now come in several colours, and you can type in one the list does not have.

Opening the order asks, file by file: Replace a part (picked for you when the name matches, like "Bracket v2"), Add here as another part, New quote to start a separate inquiry for the same customer with just that file, or Ignore. Save applies them, and a quote that is still an inquiry is re-priced once. Decide later leaves them waiting, with a banner on the order to come back to.

You hear about them: "Emailed files to sort" in the bell, and an email to your alert address with the file names and a button to the order. Turn the email off in Settings › Communication › Alerts to you.

Shops that run Bambuddy can send through it instead of the Layers3D agent. Pick it in Settings › Production › Printing under Send prints through, and add your Bambuddy address and API key under Machines & agent. Send to printer then lists your Bambuddy printers with what each has loaded, and each approved plate goes into Bambuddy’s own queue with the trays, the order’s colours and the print options picked here. Bambuddy starts it when the printer is free.

An approved slice on the Print plan now has Send to printer. Pick one printer, or any printer of the model it was sliced for, and see which AMS tray each filament will come from before it goes. The colour is the one on the order, not the one the slicer profile happened to use, and on an H2D only trays feeding the right nozzle are offered. Choose how many plates, and whether it goes first, in queue order, or waits until a time you pick.

Settings › Production › Printing has Print defaults: bed levelling, flow calibration and nozzle offset (Off, Auto or On), vibration compensation, the first layer check, timelapse and how strictly filament is matched. Every print the queue starts follows them, a printer can have its own, and Send to printer can change any of them for one print.

Production has a Schedule: one row per printer, what is on each bed right now with the time it says is left, and every plate in To print and Printing placed after it. Plates start only while someone is in to clear the bed, then print through the night. An order that will miss its due date is outlined in red, with a mark where its last plate had to come off. Click any plate to open its order.

Customers now see a short “Work we’ve done” row on their estimate and track page, picked from your own case studies for the process they are printing, so an FDM order shows FDM work. Each order gets its own random set and keeps it when they come back, and customers can fold the row away. Add them in Settings › Shop › Case studies by pasting a link: we read the title and photo from the page, or add every one on your Case Studies page at once.

Every click on a case study is counted, with your own browsers left out. Settings › Shop › Case studies shows how often each one was shown and clicked in the last 30 days and how many of those customers went on to approve, and the order’s Customer visits says when they opened one.

Pick how your customers’ track page looks in Settings › Shop › Brand: Light, Dark, or Follow the customer. Follow the customer is how it worked until now, each phone or computer deciding, so nothing changes until you pick. The Track page button on an order opens it in your pick, or in the look your admin is in when you leave it to follow the customer.

A shop we approve gets a one-time link by email that opens their signup with their details already filled in. They start on the Pro plan, free during the beta, and are never asked for a card.

Your customer can now change their estimate from the online estimate itself: upload a revised file for a part, change its quantity, material or colour, add a new part with its own file, and leave a note. The printed estimate has a "Request a change" link that opens the same form. You get an email listing each change, and nothing on the order changes or is re-priced until you apply it and send the updated estimate.

When your customer presses Approve quote on their order page, it now asks how they would like to pay: e-Transfer, card, bank transfer or a company invoice, whichever you offer. Their answer and their PO number are saved on the order, and this replaces the How to pay line under the quote.

Picking card shows your card fee before they confirm, like "+3% fee (+$6.03)", and adds it to the order as its own line. The Order summary, the invoice and the payment link then all charge the same total.

An estimate still waiting for your customer’s yes now ends with "Ready to go ahead?": how to approve, the estimate number to put on their PO, and an Approve button that opens the same online estimate your quote email links to.

The Quote preview has an Estimate tab beside the email. It shows the estimate your customer can open from the quote, print or save as a PDF, the way it will read once you send it, with its Approve button switched off.

The page follows your customer’s phone or computer into dark mode. Your shop colour gets a lighter shade there when it needs one, so it stays easy to read on the dark background.

Add Layers3D to your own Claude, ChatGPT or Cursor and ask it about your shop in plain words: what is due this week, what a customer ordered last time, what a part would cost with your rates.

If you allow it, it can also do the routine clicks for you: start a quote request, move an order along, change a due date, put an order on hold or add a note. It asks before every change and never emails a customer unless you say so.

If you collect PST or QST in another province, tick it under Settings › Tax. You can turn the whole thing off there too.

Every update in What’s new now comes with a picture of what changed and a short headline, so you can see it before you read about it.

Rest your mouse on an update for 3 seconds, or click it, to see its picture full size with the whole explanation and a link that takes you there. On a phone, tap it and it opens from the bottom of the screen.

Start printing now tells you first that it will email the customer, and shows the exact "Your order is now printing!" email they will get. Pick "Start & send email", or "Start, don’t email" to start quietly. Retry the print asks the same way.

Every box in Settings now has a small (i) in its corner. Click it, or rest your mouse on the box for 3 seconds, to see what that setting changes, what it leaves alone, and which parts of your shop it touches, like the quote form, orders or customer emails.

Settings that change your quote form have a "Preview my quote form" link, so you can see it the way your customers do. On a phone, the explanation opens from the bottom of the screen.

Rest your mouse on an order on the Sell or Make board and a small card opens beside it: every part with its picture, quantity and colours, plus the order note.

On Sell it says when the quote went out, how often they opened it, the next follow-up and how much printing the job is. On Make it shows plates printed, whether the filament is in stock, whether it is paid and when it is due.

When a customer approves an estimate, you get an email with the amount, how they are paying, any PO number and a button that opens the order. It goes to your alert email, or to your shop email if you have not set one.

Settings › Quote & Pricing › FDM › Advanced lets you set the nozzle on each printer and give each nozzle size its own layer heights, for example 0.18 to 0.42 mm on a 0.6 mm nozzle. A part headed for that printer is offered that list on its card and in Re-slice.

Settings › Subscription has a Refer a shop card with your own link and a ready-made post for Facebook, X, LinkedIn, Reddit or email. A shop that signs up with it gets its first month free.

You get a free month when a shop you sent pays its first invoice, and while three shops you sent are paying at the same time your plan is free (up to $129 a month). Each month comes off your bill or extends your trial, never as a charge.

Once an order arrives, customers are asked for a photo of it in use: on their track page right after they say it turned out fine, and with one line in the Delivered email and the feedback survey. They can tick that it is OK to show on your website or social media.

The photos show on the order under Customer visits, with whether you may share them, and you get an email when some arrive. Hide takes one down everywhere.

Settings › Notifications › Photos from customers switches the ask off, or adds a thank-you: a percent or dollars off their next order.

The thank-you is kept on the customer's account when their photos arrive, and their next estimate takes it off on its own as a "Thank you for your photo" line. Their customer page lists what they earned and where it was used; the order shows it too, with Apply now for orders that never get an estimate sent.

Statistics has a Google Ads tab. It shows spend, money won, ROAS and profit ROAS for the dates you pick, a week-by-week chart, and how many clicks became enquiries, quotes and won jobs.

The tab breaks ROAS down by campaign and ad group, and lists each won job with the campaign, ad group and keyword it came through, plus the searches Google matched to that keyword.

Instead, each first job from an ad is sent with what your ad customers usually spend again within a year, so Google bids more for the searches that bring customers who come back. Settings › Google Ads shows the figure and can switch it off.

Settings › Google Ads has a new choice: send each won job to Google at its price, or at its profit (price minus print time and material from the slice). With profit, Google learns to bring you jobs you make money on, not just big invoices.

Statistics has a new "Searches that paid" table. For each Google Ads keyword it shows what you spent, how many enquiries it brought, how many you quoted and won, the money from those jobs (and the same customers' later jobs), the profit on sliced jobs, and what you got back per $1.

Click a keyword to see what people actually typed to trigger it and why its lost quotes were lost, so you can spot searches worth blocking.

Marking a parcel shipped (Ready to ship, or Create Shipment on the order) now offers to email the customer the shipped email with the tracking link. It is ticked by default and you can untick it. Before, a parcel sent from Ready to ship told the customer nothing.

Parcels whose label you buy from the order's Ship button are checked with ClickShip every hour. When the carrier says it was delivered, the box is marked delivered and the customer gets a Delivered email with the one-tap "how did they turn out?" question.

If the carrier reports a problem (held, returned, a failed delivery attempt) or a parcel is two days past its estimated delivery date, the customer gets one email saying it is delayed, and you get a task to check on it.

The shipping amount is the live ClickShip rate to the customer’s address. When no rate comes back, Send quote asks you for the amount before anything goes out. You can still send without shipping on purpose.

When a file is painted in more than one colour, every place that shows the part shows those colours: the order, the board card, the customer’s tracking page, the box label, the quote and the print queue. “Blue” was never wrong, it just could not say “blue body, white logo”.

The part’s picture is drawn in the colours it actually prints in, and a sliced project lends its own plate picture — the same image you see in Bambu Studio. Opening the model in 3D shows the painted colours too.

You can pick a part’s colours by hand on the order. What you pick beats what the file says, which beats the colour written on the order.

Every part on an order has “Flag a quality issue”: add photos, say what is wrong (or tap a common one), and send. The customer gets an email with the photos, and the part carries a caution sign on their order page.

The customer answers on their page: accept it as it is, or say it needs to be better and what. Accepting keeps who accepted it, their email and when, on the part, where you and they can both see it.

When they say it needs to be better, the part shows three buttons: reprint it, it can’t be made better, or ship it as it is. Their page shows what you decided, with your note.

Saving the decision emails the customer what happens to the part, in plain words, with your note. The tick is on by default and you can turn it off; the part then says whether the letter went.

Apps is its own page beside Settings. Connected shows what runs today with a gear on every row; Browse shows what you could connect, by what it is for. Each app opens a panel of its own: what it does, its settings, and what we hold for it.

Setup is seven short steps in one line: your shop, your branding, what you sell and your tax, your printers, your materials, your first quote, and the tools you use. The top of the screen shows where you are and about how long is left. Skip any step you like, or press "Save & finish later" and pick it up from your dashboard.

Your colour is picked during setup now, next to your logo, and the setup screen takes it on the spot so you see what it looks like. The same picker is still in Settings → Shop.

Stuck on a step for a couple of minutes, or skipped the printers or materials? A small card offers a ten-minute setup call or a message to us. "Need a hand?" is on every step. If you leave setup unfinished, one email three hours later says where you stopped and how to get help.

Connect your everyday tools on the last step: Outlook or Gmail, so a customer who emails you a STEP or STL instead of using the form still gets a quote request with the file on it; Wave for your books; Shopify for store orders.

The Activity tab is one feed, newest first, under a header that stays put: the order number, the customer, where the job is, and a warning when the customer is waiting on a reply. A band marks the moment an inquiry became the order, with the quoting history below it, dimmed. Each line is marked Conversation, Shop floor, Changes or System, and the chips at the top show one kind at a time.

When an inquiry becomes an order it gets an order number from Wave. If the job already has a Wave invoice, the order takes that invoice's number. If not, a draft invoice is made (nothing is sent to the customer) and the order takes its number. If a number can't be given yet, for example because a part has no price, the order keeps its INQ number and Activity says why. Orders that became orders before today have a "Give it its number" button in Activity, which shows you what will happen before it does anything.

Click the Due date in the left column of an order to change it with a calendar, right there. When the date changes you can tick "Email the customer the new date" and add a note. Nothing is sent unless you tick it. The separate Deadline box on the Production tab is gone.

Moving a job from Printing to Finishing now also asks about pieces that were printed but never checked. One tap accepts them as good, or leave them for checking at the bench. When pieces are also not marked printed, both questions come in one window.

The Make board has a Ready to ship column. A shipping or local delivery order you mark packed waits there until it goes out, instead of disappearing into Archived. Shipped or Delivered records it, with the carrier and tracking number if you have them.

The quote form on your website can be light, dark, or follow each visitor's phone or computer. Choose it under Settings, Pricing, The quote form. Your colour and logo are used either way.

In Email Test Mode, hover over any email to see what your customer would receive, with your own wording, logo and links, before you let it go out for real.

An order that came from a Google Ads click the form missed can have the click ID added by hand. Check with Google shows the date, campaign and keyword Google has for it before you save it.

The estimate you send now has Approve this estimate and Ask for a change. A customer who wants it in black, or four instead of two, writes it on the estimate. You get an email, the lead goes back to Negotiating and its follow-ups stop, and the order says what they asked. Sending the updated quote closes the request.

Repair pricing has What a repair usually takes: the hours (and parts from) for each symptom a customer can tick. With prices shown on the repair form, each symptom shows its range, such as usually $48 to $95 + parts, and a new quote shows the typical time as a hint.

Ask a repair customer for what you need before you quote or while you work: a photo of the error, the serial number, a video of the noise. They get an email and answer on their repair page, with photos, or by replying. The ticket reads Waiting on their answer until they do, and Got it closes it.

Found more wrong once the printer is on the bench? Quote the extra work from the ticket with what you found. The customer approves it by name, declines it or asks a question on their repair page, and it is added to what they owe only once approved. Nothing is marked ready while they have not answered.

Printers nobody collects: a storage notice goes out by email when free storage ends, and a final one two weeks before the collect-by date. After two notices that reached the customer and that date, you decide: release it, or mark it abandoned with a reason. Nothing is thrown away automatically.

Price on-site visits by area: name each area, the start of its postal codes and its fee. The repair form shows the fee for the customer's postal code, and a new quote starts with it.

Name the technicians who go out on visits (Settings, Repairs, Appointment hours). Each can be on one visit at a time, a booked visit goes to one of them, and the ticket warns before you put someone on two visits at once.

A printer's history: the serial number at check-in links its repairs, so the next visit shows what was wrong and what was fitted last time. Earlier repairs for the same customer and model can be joined by hand.

Check a printer in when it arrives: its serial number, what came with it, its condition and photos, and the shelf it lives on. The customer gets a receipt, and you can print a tag with a QR code that opens the ticket.

Move a repair through Diagnosing, Repairing and Testing, and post updates. You choose which ones the customer sees on their repair page, and which ones are emailed.

Track the parts a repair needs: needed, ordered with an expected date, received, installed. A part linked to your supplies comes off the shelf when it is installed. The customer sees Waiting for parts with the date.

Mark a repair ready for pickup once it passes testing, or say it could not be repaired. The customer is told, with what is owed and how long it is stored free (set the days in Repair pricing).

Release a printer to whoever collects it: they type their name, and anything still owed is paid then or released with a reason. On-site visits start when you arrive and finish with the outcome.

Choose when repair customers pay in Settings, Quoting, Catalog, Repair pricing: when the repair is done (as before), a deposit before booking (the visit and diagnostic fees, or a share of the total), or the full quote. Each quote keeps the terms it was sent with.

After approving a quote that asks for a deposit, your customer pays it on their repair page, by card if your Stripe is connected or by Interac e-Transfer with the repair number as the message. Booking opens once the money is in.

Every repair has a payments list. Confirm an e-transfer the customer reported when it arrives, record cash or card taken at the counter, and your customer gets a receipt. Once the payments cover the quote, the repair is marked paid.

A repair quote is now a list of lines: parts, labour in hours at your rate, the drop-off or on-site visit fee, and a discount. The subtotal, tax and total are worked out from the lines as you type, and your cost on each part shows your margin without ever reaching the customer.

Settings, Quoting, Catalog has Repair pricing: your labour rate, diagnostic fee, drop-off and on-site fees, the postal codes you visit, and how long a quote stays valid. Turn on Show these prices on the repair form and customers see the visit fees before they send a request.

CAD Services has its own New order: take the brief (what it is, what it has to fit, references), quote the design by the hour or as a package, and either send the quote or mark it agreed on the call. A design job ships nothing on its own; the print order is created from the approved version.

Each version goes up on the Design tab and your customer reviews it in 3D on their page: they pin notes to the model, approve it, or ask for changes. You say whether the changes are a free correction, an adjustment or a scope change, and a scope change asks them to approve the extra before you start.

Mid-job, you can ask your customer a question and they answer on their page or by replying to the email. They can add reference files, you can reply under any note, and when the hours run close to the cap you can ask them to approve more.

An open order has its own filters on Activity (Messages, Changes, System), and when you open one from the Orders board the board's list stays beside it. J and K step to the next and previous order.

Importing customers or order history from a spreadsheet shows every column with a few of its values and what it will be imported as. Change any that are wrong and the preview updates before anything is saved.

The 3D viewer has an orientation cube in the corner. Click a face for the front, back, side, top or bottom view, or a corner for an isometric one, the way a CAD package does. The number keys 1 to 6 and 0 do the same.

Edges outlines every edge the way a drawing shows a part, and X-ray makes the part see-through so you can look at its walls, ribs and anything inside. Both are in your viewer and in the one your customers use on their tracking page and in the quoter.

"Use as picture" can be undone. Original picture puts back the picture the capture replaced, or renders the part again from its own file when there was nothing to put back.

A company's billing details now actually apply: its tax rate, when it gets invoiced, whether a purchase order number is required, its credit limit and its billing email. They were saved but had no effect on the estimates and invoices you send.

A printer found on your network gets the same card as one from BambuBuddy: what it is printing, how far along it is, how long is left and its temperatures. The Bambu Lab H2C is in the setup wizard and the fleet too.

Setup step 3 takes a typed material name again. A name you already price is matched however you spell it, and a new one asks which material it prices like, then joins your price book with that material's markup, cost and density.

Customize sidebar, in the menu under your name, hides the pages you do not use. It is per person and follows you to another computer.

CAD parts can be sliced now. A STEP or IGES file used to be something the slicer simply refused, so those parts were always priced from an estimate — and CAD is most of what a lot of shops quote. They are converted for you when a slice is queued, at the same accuracy your part was measured at, so the shape being priced and the shape being sliced are the same one.

Pricing → Print model shows what your own slices have taught it, per material, and switches over on its own once a material has five. Until then it uses the platform figures and says so.

Follow-ups are now written by you, not by a machine. Settings → Notifications → Follow-up lanes holds four situations — they never opened the estimate, they opened it and went quiet, you are waiting on something from them, and they keep coming back — each with a first and a second message you can edit, and a delay you can set. Placeholders like the part name, the price and their estimate link fill themselves in.

When you park a lead as "waiting on customer", the reason you pick now decides which follow-up they get and when. Ask for a file and the email asks for that file, with a link straight to the upload box on their tracking page. The date is recommended from the reason too: a file usually comes back in three days, a purchase order takes ten.

A customer who keeps reopening their estimate, or whose quote is over your call threshold, now becomes a task on your board with the part, the price, the number of times they looked and their phone number — instead of an email.

A part a customer sends from their tracking page now appears on the order as a part, outlined in yellow, with Add it to the order or Decline on the card itself. It used to sit in a notice and could not be accepted at all — the file went nowhere.

Setup now records your filament properly: under each material you can add the brands you stock, what a spool weighs, what it cost you, and the colours it comes in — with a swatch and an in-stock switch for each. Cost per gram is worked out for you as you type. Stock two brands of PLA at different prices and both are on record, instead of one number for "PLA".

Colours belong to the brand that sells them. "Jade White" is a Bambu colour; your Polymaker PLA has its own list. Marking a colour out of stock keeps it on your shelf list but stops it being offered.

Setup asks which layer heights you offer for each process. The manual order form and the customer quoter both use that list, so nobody can order a resolution you do not print.

Your repair list is built from the same printer catalogue as everything else — all 77 machines across FDM, resin and SLS, by brand and model. "Add from your printer catalogue" on the repair catalog card lets you mark each one We repair it, Case by case, or We do not. Anything already in your list is left exactly as you set it.

If you offer repairs, setup now asks which printers you take in, using that same list and the same three answers. Say it once during setup and the repair request page starts turning away machines you do not service.

Setup asks which finishing services you offer — sanding, priming, painting — and what you charge for each. Anything you leave off stops being offered, so nobody orders painting from a shop with nowhere to spray. Heat-set inserts are their own question: switch them off and the whole insert section disappears from the quoter.

Your machine rate is now set per process. A resin hour and a filament hour are not worth the same, and one number for all three meant whichever you got right, the others were wrong. Setup asks once for each process you run; leave one blank and it uses your general rate as before.

The dashboard now tells you exactly what your shop is still missing — "7 of 9 done" with the actual blanks listed, each one clicking straight through to where you fill it in. It counts what you have really filled in, so finishing something in Settings ticks it off even if you never reopen the setup walkthrough.

Setup now shows a new shop what their customers will see — the quote page and the tracking page — and how the box labels and QR codes work on the floor, with real screenshots rather than a description. Click any of them to open it full size.

Setup offers to connect a printer through OctoPrint or Klipper/Moonraker, so Layers3D can see what is printing. It is optional and never blocks you.

Layers3D is told the moment a new shop signs up, so a person can welcome them instead of a system.

When an owner has lost their password, their authenticator and access to their email, Layers3D can now recover the account by a fixed checklist: the request must come from an address already on file, a code and a payment detail are verified, and every owner and admin of the shop is emailed with a one-click cancel. Nothing is issued for 24 hours. Then a one-time link resets the password and authenticator and signs every device out.

A "Forgot your password?" link on the sign-in screen. Enter your username or email and, if the account has a recovery email, a link arrives that works once and expires in 30 minutes. Choosing a new password signs every other device out. Your authenticator or email code still applies afterwards.

Recovery codes for your authenticator. Turning on the authenticator app now gives you eight one-time codes; any one of them signs you in if the phone is lost, then asks you to set up a new authenticator. Settings > Security shows how many you have left and lets you get a fresh set.

Owners and admins add a verified recovery email the next time they sign in. It is where reset links, new-device codes and security alerts go; without it none of them can reach you. Staff can add one under Settings > Security.

Settings > Users: send a one-time sign-in link instead of typing someone's password. It is emailed if they have an address, otherwise shown once for you to hand over, and they choose their own password. Also new: Sign out everywhere, a must-change-password switch, and a warning when a person has no recovery email.

Every security email carries a "Not you? Freeze this account" link. One click signs every device out, blocks sign-in and tells the shop's owners; an owner clears the freeze from Settings > Users after speaking to the person.

On hold is a column on the Make board. Drag a job in when a customer pauses it and back out when they are ready; holding tells the customer, stops the deadline clock, and resuming gives the held days back.

Parts that need support structures are now measured for them - the mesh is checked in all six print orientations and the cheapest one wins, the way you would actually place it. Support plastic and the machine time to print it are in the price, and the support-removal fee you configured years ago finally fires. Parts show a "needs support" chip beside the price. Existing orders do not move; a part picks this up when its file is measured.

An order can be set to courier (Uber) delivery from the order panel, and you say who is paying: the customer books and pays their own courier to collect, or you book and pay to deliver. It shows on the order, and the tracking page tells the customer which one it is - collection they arranged, or delivery from you.

Printing labels on a multi-box order now prints one label per box, each with its own barcode and "Box 1 of 2" on it - add ?all=1 to the label page or use it from the packing screen. Two boxes, two barcodes, no scanning to find out which is which.

The "bag the small stuff" advice can now print bag labels: tick the bags you want - the tick is your confirmation that a label is worth printing for the small parts - and each bag gets a small label with the order number, what is inside, which carton it rides in, and the scan code.

You can delete a box you created by mistake. An empty one goes with a single confirm; a box with pieces recorded in it tells you how many go back to not-packed, so you can be sure you emptied it first; and a box that has already shipped is refused outright, because that is a dispatch record with a tracking number, not clutter.

CAD orders now have a Design tab instead of Production: a version tree showing every revision newest-first - draft, awaiting the customer, approved (with who signed and when), or changes requested with their exact words - and every file on each version opens in the 3D viewer or as a document.

You can save a design as a draft: it joins the version tree without emailing the customer or holding the order. Sending it for review is its own button, on the version, when you decide it is ready - uploading a design and interrupting the customer used to be the same action.

Each CAD order has a References section for the photos, PDFs and sketches the design is built from. They live beside the versions and are never sent to the customer.

Handing a finished design to print is now a quote step: the approved file is measured once and priced for every material you offer, so you can tell the customer "PLA is this, PETG that, carbon fibre this much" and create the print order with the one they choose - instead of it inheriting whatever material the original inquiry happened to carry.

On Track Your Order, every measured part now shows its design check — "Design check passed · 6 checks" or "2 things to check" — and tapping the part picture opens the 3D model with the full check list beside it, the same checks the quote ran.

Print specs and material facts are one block now: each part card carries the material sheet — tolerance, heat resistance, limitations — with the limitation line highlighted. And when what the customer told you the part is FOR collides with a limit (an outdoor part in a material that is not UV resistant), the card warns them in their own words and invites them to reply for a better material.

Click "See packing in 3D" on an order to spin the actual plan: the carton drawn as an outline with every part placed inside it, colour-coded and listed. What you see is exactly the layout the recommendation came from.

Every box you stock gets a verdict — the smaller ones say why they lost ("a part is too big", "only 43 of 56 pieces fit") — and when nothing you stock works, it says so and tells you the interior size a box would need.

The box scan page now tells whoever is packing which carton to grab, right in the staff strip — the same plan the order panel shows, so the bench and the office can never disagree.

Small pieces get bench advice: anything under 6 cm is listed as "bag the small stuff", grouped by part with counts, and drawn lighter in the 3D view — a labeled bag or small inner box each, so nothing rattles loose in the void fill.

Quote Calculator has a Size Range tab: type dimensions in mm or inches, pick technology, material, infill and quantity, and get a price range with no file — for the customer on the phone. A box that size could hold a sparse truss or a solid block, so you get a low, a typical and a high.

The range is grounded in your own history: your measured parts show how much of a bounding box real parts actually fill (sparse ~3%, typical ~20%, dense ~57%), and each figure is priced through the same engine as a real quote — so the reference can never disagree with your quoter.

A part file name is now editable in the order panel. Whatever you type is what your shop screen, the customer emails and the box label all show, so an import that arrived as "Part 1" or a cryptic export name can finally be corrected.

Accepting a quote on the saved-quote page now asks how the customer wants to pay — e-transfer, card, or company invoice with a box for their PO — and records the answer on the order, instead of telling them payment details would follow by email.

An order with no shipping address now has an Add address button in Ship To, with the same address lookup as editing one. Typing an address in used to be reachable only from the amber warning, so an order that arrived any other way had no way in at all.

The "your quote is saved" email now shows the same part cards as your order emails, picture included — STEP files had no picture at all before. Both emails are built from one place, so a change to either reaches both.

The saved-quote page now shows each part picture, a live 3D model the customer can spin, and its design check. Add another part reopens your real website quoter with their existing files already loaded.

In the 3D viewer you can measure between two faces, not just two points, and the distance is drawn on the model where you measured it.

The notification bell keeps its history — open it and click through to re-read notifications you have already cleared.

A second shop can have its own pricing, spec sheets and tax settings. Only one shop could ever hold settings, so the second had none and no way to get any.

The order panel leads with who the customer is and what the job is, followed by a counted list of everything wanting your attention, worst first. The seven-stage tracker stays where it was.

CAD and design jobs have their own tab and their own board lane, shown only if you offer design. A finished design hands off to a print job as a linked child order, and no money crosses between the two.

Declining an order now sends the customer a reason instead of ending in silence, with eight wordings to choose from. If they had already paid a deposit, it records that a refund is owed — Layers3D never moves money itself.

Print hours turn into a date you can promise. Multi-part jobs are timed by their longest part rather than the sum, reprints are allowed for, and the day rounding is the buffer.

Every machine now knows which materials it can actually run, built from your catalogue with only the differences stored. Your fleet is registered, the Form 4L and the Bambu X2D included.

A customer who does not have a 3D file can say so, and the job routes to the CAD board instead of stalling while you wait for a file that was never coming.

A job entering production gets a due date worked out from its turnaround, counted in working days. A date you set by hand always wins. The turnaround lengths are still estimates — set your real ones in Settings.

Orders due today, due tomorrow or already late raise a pop-up when you open the admin, and moving a date brings the warning back rather than silencing that order for good.

Leaving Printing with pieces still unmade now asks about them first, instead of letting a part-finished job move on quietly.

Settings > Notifications has an SLA reminders card - tune how many business hours each rule waits (new inquiry, unsent quote, untouched repair, stalled production), who it emails, or switch a rule off.

Scan a box and you can set how many of each part are actually in THAT box, with minus/plus or by tapping the number to type it. A box used to record only which parts were inside, so "40 of the 100 brackets are in this one" could not be said at all. It caps at the order quantity so a miscount cannot claim more than exists.

Leads that arrived without a 3D file now say so on the board - "no file yet" - instead of looking like slow leads. You have ten of them right now, all reachable by email, the oldest sitting 58 days. A print is priced from the model, so none of them could ever be quoted.

One click on any of them sends a short "we need your file to quote this" email with a link straight to their upload page. The card then reads "asked for file" with the days since, and clears itself the moment they upload - so nobody gets chased for something they already sent.

Correcting an order’s shipping address now has the same start-typing address lookup the New Order form has - pick a suggestion and the city, province and postal code fill themselves in. It was plain hand-typing before.

Add a Google Maps key under Settings > Integrations > Google Maps and every address box switches to Google Places, which gives exact postal codes with no warning flag. Your key stays on the server and is never sent to the browser, so it can be locked to this server’s address.

Editing a part on an order - quantity, material, process, layer, infill, finish - now re-quotes as you type. The unsaved-changes bar shows the new total live, and saving applies it (paid orders keep their price; the spec change still saves). The Change Order dialog re-prices on every edit too, without pressing Check the change.

Every part now has a Unit $ field. Type a price to override the engine for that part - it sticks through re-quotes, quantity and bulk discounts still apply over it, and clearing the box hands the part back to the engine. This is also how you price a part the engine cannot (hand-entered orders with no measured geometry).

Settings > Quote & Pricing has a new Pricing engine choice. Formula (the default) prices from your rates and multipliers, exactly as today. Market prices from what similar parts actually sold for, learned from your Quote Calculator history - and falls back to Formula automatically whenever history is too thin to trust, telling you which engine priced each order in its price flags.

On Chrome and Edge, downloading now asks where to save the file instead of dropping it in Downloads. Firefox and Safari do not offer that dialog to web pages, so they download as usual - you can get the same prompt everywhere by turning on Ask where to save each file in your browser settings.

Found us via on an order is now clickable: it opens a breakdown of where every customer came from, as a share of PEOPLE - each person counted once, credited to the source on their first order. Toggle between everyone who asked and only the people who bought, and see lifetime revenue per channel alongside.

The Production run page now has a Made column per part: plus, minus, or click the number and type it. It writes the same count as the order panel and the scanned box label, so all three always agree.

Every order now has a Tasks card: see what is outstanding on it and add a task that is linked to it from the start. You can also link or unlink an existing task to an order.

Reminders when something waits too long: a new inquiry with no quote, a priced job whose quote never went out, an untouched repair, or a job stuck in production. Counted in working hours, so nothing breaches overnight or on a weekend, and each alert is sent once - never repeated every few minutes.

Unmatched .3mf objects collapse behind one line and each can be dismissed for good. In Customer History, Lifetime Value, Completed Orders and Avg Order are clickable and show exactly which orders make the number.

The tenant feedback inbox is now a pipeline: Needs review, Tracked, In progress, Done - only Needs review shows by default. Moving a ticket to Shipped or Closed automatically emails the person who reported it, including everyone whose duplicate was folded in.

Click a part to edit it and there is now a Remove this part button — for when an import turned a print setting or a note into its own line item. It comes off the parts list, the emails and the tracking page, and the timeline records what was removed.

The order menu now has Delete this order. Before it asks you to confirm, it shows exactly what would be destroyed - including whether that order carries the recorded win for the job, which would change your close rate.

Settings - Pricing now has a Colours list on every material. Fill it in, and the Colour box on a part becomes a dropdown of exactly those colours - and it reloads when you switch the material or process. Materials without a list keep free typing, and a part whose colour was discontinued keeps it selectable rather than silently changing.

While an order is in production, each part on the customer tracking page shows a progress strip — 3/10 printed, with a bar — using the same counts as your Printing tab. Amber when printed pieces still await quality check, green when all done.

The customer tracking page shows part size (mm), including for parts that came in by email or were entered manually.

Turning an estimate into an invoice in Wave now marks the lead Won automatically — same as when a customer clicks Approve. The timeline records which of the two happened, and any pending follow-up is cancelled.

Sending a revised estimate takes over the order: the latest number becomes the price everywhere, the old one is kept in history, and the follow-up clock restarts from the new estimate. Wrong pick? The order menu has "Choose a different estimate".

When a customer clicks Approve on a Wave estimate, the lead is marked Won on its own — and any pending follow-up about that quote is cancelled. No nudge ever follows a yes.

The Waiting column is now Waiting / Quoted, with a health strip above the board: how many leads are on track, how many need you, how many have stalled, and how many were sent a quote they never opened. Click any of them to review the drafts for that group.

Every lead card now shows its follow-up story in one line — days since the quote went out, how many touches have been sent, what the customer actually did, and what happens next.

Opening a lead shows a Follow-up block: the state, the reason the system chose this cadence, the next touch, and buttons to send it now, skip one, pause for two weeks or stop the sequence.

Tasks has select-all and bulk delete, matching Orders and Repairs: a checkbox on every task and one in the header that ticks everything currently listed.

Repair tickets can now be selected — a checkbox on every card in both the board and the list, plus a Select all button that ticks everything the current filter is showing.

With tickets selected you get the same action bar as Orders, including Delete. Completed, paid or Wave-invoiced repairs are kept back automatically and the message tells you why, rather than just reporting a number skipped.

Tasks now live in GROUPS — one per area of your work (3D Printing, Layers3D Dev, Robotics, Marketing, plus a built-in Shop group). Each group is its own board with sections you can rename, add and drag cards between.

Assignment is access: add someone to a group and they see that whole group — nothing else. Groups with nobody assigned stay visible to the whole team, and a Private group is visible to its members only, other admins included. You are always added alongside the first member you assign, so you cannot lock yourself out.

Every task the system creates for you — call follow-ups, invoice reminders, reorder nudges — lands in the Shop group instead of flooding your own lists.

Cards now show what the task actually is: priority, coloured labels, checklist progress you can tick from the board, due date, repeat, the assignee, and a link to the order. My Day at the top spans every group you can see.

Terms are no longer just "pay on receipt" or "Net 30" — Net 15, 45, 60 and 90 are all real options now. An order on any of them shows its terms on the board and counts as money owed, which Net 60 orders previously did not.

Set a customer’s terms once on their contact page, or on their business, and every new order for them starts on those terms. A contact-level agreement overrides the business default, and the order panel can still change any single order.

The payment due date now fills itself in when you send the Wave invoice, counted from the invoice date. It was a field nobody filled — none of your 852 orders had one — so the overdue reminders had nothing to fire on.

Businesses now have their own NDA card — open a business and you can add, edit or remove the NDA covering it. NDAs are held per company, so this is where most of them belong.

Each part on that card now has a print tally: "+1 printed", "All 6", and a −1 to undo a mis-tap. Log pieces as they come off the bed without claiming you have inspected them — the quality buttons stay a separate question.

A "Whole order printed" button clears a single-plate job in one tap. It names the order, not the plate, so a multi-plate job is not credited early.

Cards in the Printing column now carry a slim progress bar and a piece count — "7/10 printed" — so the board answers "how far along is it?" without opening anything. Orders sent back to To print keep their bar once work has started.

The bar turns amber when everything is printed but QA still owes pieces, and green only when the order is truly clear to ship. Single-piece orders stay quiet — the column already says what a 0%-or-100% bar would.

Opening an order now shows progress on each part itself: a count and bar along the bottom of every part card, plus the order total beside the Parts heading. Clicking one jumps to the Production tab to update it.

Booked pickups appear on the order timeline, and the slot is taken so no two customers get the same time. Customers can move their booking themselves without emailing you.

Porch pickup is now a button on the page, not just a line in the email. Asking for one creates a task for you.

Connect Google Calendar (Integrations → Google Calendar) and pickup times you are already busy for disappear from the list, and every booking lands on your calendar. Layers3D only ever reads free/busy — it cannot see what your events are called.

When a customer emails your connected Outlook mailbox with 3D files attached, Layers3D now downloads the files, puts them on a draft quote, matches the sender to their history, and fills in the material they used last time. You open the draft, check it, and send. Previously the email landed on their timeline but the files stayed in Outlook.

Large assemblies come through. A 40MB STEP file downloads the same way a 200KB bracket does, so the jobs worth the most money are not the ones that get dropped.

A new buyer at a company you already work with is recognised. If purchasing takes over from engineering, the draft says so and offers the company's usual material instead of starting from blank — it asks you to confirm rather than assuming.

What the email asked for is read out and shown on the draft: quantities, "print these in TPU", the date they need them. Each one is shown next to the exact words it came from, and nothing is applied to the price without you.

Settings → Outlook has "Enable instant delivery". With it on, new mail arrives within seconds instead of waiting for the next scheduled sync. The scheduled sync keeps running underneath either way, so nothing is lost if it lapses.

Switching a contact to Business asks for the company name, then shows exactly what will change before anything is saved: this order, plus every other order for that email address, listed by number. Tick or untick the "also update those orders" box and confirm.

Orders paying by PO show an amber banner (with the PO number, or a nudge to collect it) until paid, and the box label prints the payment method — a PO tag right on the box.

Home has a "Need a decision" card: quotes older than 3 weeks with no won/lost recorded, oldest first, with Won / Declined buttons right in the list. Clearing it weekly is what makes your close rate and forecast trustworthy.

Leads now carry a temperature (hot / warm / cold) — derived automatically from value, segment and whether a quote is out, and overridable with one click on the order header.

Every lead can be tagged with where it came from (ads, organic, referral, repeat, walk-in, email, phone). Google Ads leads are tagged automatically, including all past ones.

An order's menu now has "Create Wave invoice" — the invoice appears in Wave as a draft with line items, tax, PO and due date filled in. When you later mark the order paid (by hand or by a card payment), the payment is recorded against that Wave invoice automatically, with the result noted on the order timeline.

An order's menu now has "Create Wave estimate" — it drafts the estimate in Wave with the customer, line items and tax already filled in. You review and send it from Wave; the moment you do, the lead moves to Quoted automatically. No more typing the same job twice.

Settings has an Accounting choice (Wave / QuickBooks / none). Shops that don't keep their books in Wave no longer see Wave sync, import and estimate buttons that couldn't work for them.

The stage bar on an order is now clickable — it lists every move the order can legally make from here, including "Declined — not interested", which asks for the reason before it saves.

When a pickup order is ready and no time is booked, the order card offers "Send pickup scheduling email" — the customer gets the booking link, plus a porch-pickup option if your hours don't work for them. The ready-for-pickup email itself now asks for a time instead of promising shipping.

The user menu now has "Suggest a feature" next to "Report a bug". Ideas ask the right question — how much would this help your shop — instead of bug questions like severity and steps.

"My feedback" shows everything you've sent with its live status: received, being looked at, on the roadmap, shipped. When something you asked for ships, you'll know — including by email.

Set a payment due date on an order and the system reminds the customer for you: a heads-up 3 days before, a nudge the day after it slips, and a firm note at 7 days late. Then it stops emailing and opens a call task — a fourth form letter teaches people to ignore reminders; your phone call does not.

Reminders carry your real payment details straight from Settings — the e-transfer address with the order number as the matching reference, or your bank details — and route to the billing contact with the requester CC'd, naming their PO. Payment landing (including via the nightly Wave sync) stops the cycle instantly; pushing the due date out restarts it cleanly.

The order panel's Money tab has a proper Payment section on every order — not just Net-30 ones: how the customer is paying (e-transfer, card, bank, company PO), the terms, and a payment due date you set so you know what money to expect and when.

When a due date slips, the order tells you: an "overdue — N days late" warning on the panel (naming the PO if there is one), a red "overdue since" chip in the facts strip, and the Needs-you card switches to "Payment overdue" with the payment link one click away.

Checkout now has a proper "Company Invoice (PO)" path: company name, PO number, payment terms, and an optional PO document upload (PDF/PNG/JPG) — right where the order is placed. An attached PO lands straight in the order's PO review card, same as one sent through the portal.

Shops with customer pricing off get a lighter version: one optional "Paying by company PO?" card — the paperwork question that is fair to ask even before a price exists. Consumers just skip it.

Opening an order starts with one answer: what it needs from you right now. Price this quote, approve the file, finish and close it out — with the model shown large next to it. When the ball is with the customer it says so instead ("Waiting on Adam to accept the quote") and offers a nudge rather than a demand.

Click any part to edit its process, material, colour, quantity, layer height, infill or finish right there — no modal. Changes collect at the bottom and you choose: Save quietly for an internal correction, or Save and tell the customer, which opens the usual before/after with the price impact.

Marking an order Fulfilled opens a three-step completion flow: tick off each part's post-processing and QA checks (recorded on the order timeline), confirm where invoices go, then choose whether the customer gets the completion email. Quiet completions are now possible for jobs already settled by phone.

Business customers can name a separate accounts-payable contact on the quote form. Estimates and payment emails then go to AP with the requester CC'd — no more invoices lost in an engineer's inbox. You can also set or change the billing contact from the completion flow.

Clicking a part on an order (or View in 3D in the File Manager) opens an interactive viewer: drag to orbit, scroll to zoom, right-drag to pan. Works for STL, OBJ, STEP, IGES and 3MF files, with a build-plate grid so scale reads at a glance.

Dimensions show next to the model and flip between mm and inches with one click. Files that arrive suspiciously tiny (a common inch-export mistake) get a one-click "view as inches" option — display only, nothing stored changes.

Multi-part orders get arrows and a part strip along the bottom, so checking every model in an order is a few clicks, not a re-download.

A new Files page shows every file on every order — 3D models with their real preview thumbnails, slicing profiles, purchase orders — organized exactly like the folder tree: client, order, numbered subfolder. Search, filter by type, switch between grid and list.

Every card downloads with one click and links straight to its order. Version badges show at a glance which file is current.

A small agent you run on any PC or server mirrors your orders to a local folder tree — client folder, order folder, the five subfolders — with files named so they always sort: Q-1042__Bracket__v3__2026-08-01.step. Latest versions only; older ones move to _archive automatically. It never deletes anything.

When an inquiry becomes an order, the folder renames itself from INQ-… to M-…. Dropping a sliced .3mf into 02_Slicing_Profile still builds the production run, exactly like drag-dropping it in the admin.

Setup is two minutes: copy the agents/folder-agent folder, paste your API key into config.json, point root_dir at your disk, run node agent.js. Moving to a server later means copying the folder and changing one path.

Replacing a part's CAD file now asks one question first: what changed? That line becomes the version history — v1, v2, v3 with who, when, and why — shown as a version badge on the part card and a File history view on every order. No more guessing what V3 changed.

If the new file changes what the customer ordered, tick one box and the order-change flow opens automatically — they approve before anything prints. The file swap and the customer approval become one motion.

Every sliced .3mf ingest logs a version too, with an optional note on re-slices. Old versions stay downloadable from the history.

When a customer attaches a purchase order, the form now asks where the confirmation should go and where invoices should go — with an option to add someone else. Repeat customers see their last answer prefilled and just confirm it. No more chasing the AP email afterwards.

You hear about it immediately: a "Review PO" task assigned to whoever owns the order (Slack and email optional, in Settings › Notifications). The order's Money tab gets a review card with four checks — bill-to, amount, PO number, terms. Approve stays locked until all four are ticked, then it emails the customer their confirmation and closes the task.

AI reads the PO for you: each check gets a note like "PO says $2,340.00 — order total is $2,340.00", including catching totals that include HST. It never ticks a box — the ticks are yours.

The "PO confirmed" email is editable in Settings like the rest, has its own Test Mode switch, and tells the customer where their invoices will be sent.

The no-shipping-address banner has a third option: "Type it in" — for when the customer gave the address by phone. The Shipping Address block on every order got an Edit button using the same form. Saving withdraws any outstanding email request, exactly as if the customer had filled it in themselves.

New Production Run now offers any .3mf already attached to the order — "Use mounting_bracket.3mf" right in the drop zone — instead of asking you to upload the same file again.

Settings › Quote & Pricing has a new card: enter two or three real jobs — the part weight from your slicer, infill, quantity, and what you charged — and it solves for the hourly rate that best reproduces your own prices. You see the fit first: what each job would quote at, how far off it is, and a plain-words confidence rating. Nothing changes until you press Apply.

The order panel now warns about seven things that will cause trouble later, each with its fix right on the banner: out the door but not paid (copy a payment link or mark paid), no shipping address, shipped with no tracking number (paste it inline), in production with no printable file, no email on the order (add it inline), no price, and no deadline. At most two show at once, worst first; the rest fold behind one line.

The no-address banner has a second exit: "Change to pickup instead". It clears the outstanding address request, offers to email the customer a short "no address needed" note (on by default if they were just asked for their address), and raises a task to check the shipping charge if the order was already paid.

The pickup chip on an order clicks through the other way — change a pickup order to shipping, and the address banner takes over from there.

The setup wizard now ends with your pricing, live: a sample bracket priced through your own rates, with your cost and margin beside it — so you see the quoter working before you embed it anywhere.

New shops get a "Going live" checklist on Home: name, logo, instant prices on, quoter on your website, first quote in. Each item ticks itself off from real state and the card disappears when everything is done. Established shops never see it.

Orders has an “All” tab at the top of the bar. Unlike the Sell and Make views, it shows every order you have ever taken — completed, shipped, cancelled and lost included — with the total beside it.

Employee onboarding: under the role picker there is now “Edit the steps for this role”. Rename the role, add or remove steps, and set how many days after their start date each one is due. Changes apply to the next person you start — anyone already part-way through keeps the tasks they were given.

Settings › Notifications has a new card for the eight main customer emails — order confirmed, file approved, printing, ready, shipped, on hold, issue, and the shipping-address request. You can change the subject line and add your own paragraph above and below the order details. Leave a box empty and the built-in wording is used.

Type {{customer_name}} or {{order_number}} anywhere in your wording and it fills in per customer. There is a “Write it for me” button that drafts all three in the tone you pick — it fills the boxes so you can read and change it before saving.

“Send me a preview” emails you the real thing, rendered by the same code your customers get, so what you see is exactly what they see.

Settings › Notifications now has a card for when a customer sends their shipping address: tick a task, Slack, an email to yourself, or any combination. A task and Slack are on to begin with; the email is off unless you ask for it.

On the Customers list, the order count and the total value are now clickable. Either one opens that customer straight onto their orders — just the jobs, without the emails, calls and status updates mixed in.

The customer view has a new Orders filter alongside All, Sent, Received and the rest, so you can switch to it at any time.

When a customer fills in the shipping address you asked for, a task appears — "Ship #1042 — address received" — with their address in it, assigned to whoever owns the order. Before this the order just quietly became shippable and nobody was told.

If you use Slack, it also pings you the moment the address lands, so you can act on it without waiting to check the board.

When someone switches from local pickup to shipping, the order shows a banner with a button that emails them a link to fill in their own delivery address. It saves straight onto the order, so there is nothing to retype and nothing to click afterwards.

Optional, and off until you turn it on in settings: when the address arrives, the freight is priced and a task is raised telling you what to charge and whether the order is already paid. It never bills anyone by itself.

Tick contacts in Customers to act on several at once: export them to a spreadsheet, merge two into one, set a tag or an owner, mark them do-not-email, or delete them. Anyone with a real order is always kept — only inquiries and quotes can be deleted, and it tells you who it kept and why.

A Services card in Settings lets you say whether you do 3D printing, design work and repairs. Anything switched off disappears from the app — its board, its settings and its option on a new order — and comes straight back when you switch it on. Untouched shops keep everything.

When you call a customer and get no answer, a callback text can be drafted for you automatically. It waits in Follow-ups for your approval and is never sent on its own. Turn it on and edit the wording in Settings › Texting.

Orders and repairs can be assigned to a person, and the Orders and Repairs boards can be filtered by who they belong to — including “Unassigned”, for the work nobody has picked up yet.

A repair now has a “Parts needed” list instead of a parts-to-print list. Add the hotend, nozzle or belt you have to buy, with quantity and cost, and tick them off as ordered and received. The total counts against that repair, so its margin is finally right.

Inquiries you do not want can now be deleted straight from the Orders board — hover the card and click Delete. Only inquiries can go this way; a real or in-production order still has to be cancelled instead.

The "Today & overdue" list at the top of Tasks now has an arrow that folds it away. The heading and the count stay visible, so you still see how much is due, and it stays folded next time you open the page.

A lead you park as "waiting on customer" now raises a task the moment its waiting period ends, instead of quietly reappearing in the list. You get one task per waiting period, and none at all if you already have an open task on that lead.

Every order with a saved quote now has a "Resend quote link" button under Comms. It emails the customer their quote again with a working link — use it for anyone who got a quote email before 30 July, because those links could not open.

Each column on the Tasks board now has a tick in its header that marks everything in that column done. It works however the board is grouped — a bucket, a person, a due window — because it clears whatever is in front of you. It asks first, naming the column and how many tasks.

The Orders page now has a Sell room and a Make room instead of one bar of fourteen filters. Sell shows your quotes as columns — Quoting, Waiting, Needs review, Won — with the money at stake totalled at the top of each. Make shows production — To print, Printing, Finishing, Ship — with the print hours queued in each column.

Drag a card between columns to move it along. Drops that need nothing extra apply immediately; drops that need something (a follow-up date, the winning estimate, a machine, tracking) open exactly that step for you.

Cards only show what matters in that room: a quote card shows value, age and how hot the lead is; a production card shows the machine, print time and stock. A quote older than 3 days turns its age amber.

A task with steps in it now shows them on its card, so you can see what is left without opening anything. You can tick them off straight from the board too.

Not every ad click comes with the usual tracking id. On iPhones, and when someone goes from an app to your site, Google sends a different one instead. Those clicks are now recorded and reported back the same way, so jobs from them stop looking like they came from nowhere.

Submitting a quote now reports itself to your website tag as a conversion, with the order value attached. Until now Google only counted Shopify checkouts, so quote requests — the thing your ads actually generate — were invisible to it.

Signing in from a browser we have not seen before now needs a 6-digit code emailed to you. Once verified, that browser is remembered for 30 days so you are not asked again. Existing browsers are treated as new the first time, so expect one code each.

You also get a separate "new device signed in" email naming the browser, the IP address and the time, with what to do if it was not you. That is the one that catches someone who has both your password and your email.

Every sign-in attempt is now recorded — successes, wrong passwords, wrong codes — with IP and device. Previously nothing about logins was logged at all, so there was no way to tell whether anyone else had been in your account.

Every project now has a customer link. It opens a simple page showing the stages, which one you are on, the estimated completion date and the orders in the project. No login, no account — just the link.

The page never shows your costs, your hours, your margin, your internal notes or your task list. It shows the stage names you wrote and the completion date you promised, and nothing else.

Plan the materials a project needs, per phase, then record what actually gets used as you go. Each material shows used against planned, and turns red if the job has gone over what you budgeted for it.

Recording use on a material linked to a stock item takes it off that item's shelf quantity, writes it into the same stock history the Supplies page shows, and triggers your reorder alert if it drops to the threshold. Until now stock went down with no record of which job ate it.

A project now shows material cost next to labour cost, so what a long job actually cost you is one number per input rather than labour only.

A project now works out its own schedule. Add tasks with an hours estimate, say which ones wait for which, and it lays them out across your working days and tells you the finish date. Weekends (and any day you do not work) are skipped, using the working days already set in Settings.

Tasks on the critical path are shown in red. Those are the ones with no slack — slipping any of them moves the whole finish date, while the others have room. The chart also says how many working days you are ahead of or behind the target date you promised.

New Projects page. A project holds a multi-week job that runs across more than one order — the original quote, a change order, a re-print — and shows the combined revenue, hours logged against the estimate, and how far through the phases you are. Each order stays its own invoice.

Any order can be turned into a project from its Money tab ("Promote to project"). Hours, production runs and tasks already on that order come with it, so a project you start halfway through a job is not empty.

Break a project into phases (CAD, production, post-processing, assembly, QA, ship) with an hours estimate each. Marking one started or finished records the date for you.

An order's Money tab now has a "Time on this job" card. Start a clock while you work, or just type the minutes afterwards — either way the hours are recorded against that job, split by what you were doing (CAD, production, post-processing, assembly, QA, admin).

Logged time is costed at your shop labour rate from Cost & Profitability, so you can finally see what a job really cost in hours next to what you quoted for it. The rate is saved onto each entry as you log it, so editing your rate later never rewrites the cost of work already done.

A PO document that is already attached can now be replaced or removed. Previously, once a file was on an order — including ones your customer uploaded through their portal — there was no way to change it.

Attach a part file (STL, OBJ, STEP or IGES) to a manually-created or Wave-imported order and the system now renders a 3D thumbnail of the model — the same kind of picture web quotes already show — and puts it on the order, the confirmation email and the tracking page. It renders in the background a few seconds after you attach, so give the order a refresh to see it.

The Customers page has a new "Companies" view. When two people order under the same company name from different emails, they used to show up as two unrelated customers. Now you can group them: it suggests contacts that share a company name, you confirm the ones that really are the same company, and then you see their orders and total spend together. Nothing is grouped automatically — you always confirm first.

After you create a manual/Wave order, a quick "Attach part files" step now pops up so you can store each part's file on the spot — no more opening the order afterward to upload. Each file is linked to the slicer, downloads, the approval gate and the 3D preview. Drop a .3mf project on a part (or the "whole order" slot) and it also builds the production run.

New Settings → Sending hours: review requests, satisfaction surveys, reminders and other automated nudges now only send during the daily window you set (default 9am–5pm, weekdays — every day is a clickable on/off, so you can add Saturday any time). Nothing lands in a customer's inbox overnight. Order confirmations, shipping updates, estimates and receipts still send instantly, any time — they're not held.

New "Repairs" section in the sidebar — printer-repair tickets now live on their own board with their own statuses (New, Estimate sent, Accepted, Scheduled, Completed), instead of mixing into the Orders board and inflating its counts. Print orders and repairs no longer clutter each other.

You can now finish a repair: the repair card has a "Mark repair complete" button once it's booked. Completing it closes the ticket and — because the agreed price was set when you sent the estimate — its revenue finally shows up in your stats. Before, repairs got stuck at "Scheduled" forever.

Every order now has an Estimate and an Invoice you can open and print (Save as PDF) from the order panel’s money tab. Both use your business name, address and HST number from Settings → Tax & Invoice, list the parts with prices, and total the HST — the estimate is a quote with a validity date, the invoice a payment document.

Customers with a booked repair now get an automatic reminder about a day before their drop-off or on-site appointment, with the time and an add-to-calendar link. It runs on the same daily schedule as your other customer reminders (turn on "customer reminders" to enable), and never double-sends.

Open a repair ticket and you'll see a "Repair" card with the printer, the issue, and any photos the customer sent. Enter an amount and a short summary, hit "Send estimate", and the customer gets an email with your price and buttons to accept, request a change, or decline.

When a customer accepts, they immediately pick a drop-off or on-site time from your open slots (the same availability your consult booking uses), and the ticket moves to Scheduled with a task on your board at the appointment time. They get a confirmation email with an "Add to calendar" button and can reschedule themselves.

If they request a change, the ticket shows what they asked for and the estimate form is ready for your revised price. If they decline, the ticket is marked declined. Every step also fires a webhook (repair.estimate.sent / accepted / change_requested / declined / scheduled) for your automations.

Your online quoter now offers three choices instead of two: "I have a 3D file", "I need a design", and "My printer needs a repair". The repair option opens the repair request page, carrying your shop branding through.

Settings → Quote & Pricing has a new "Repair catalog" editor. Add the brands and models you service, set each to Accept / Review / Reject, and choose what an unlisted printer defaults to. This is what the repair page and the manual-order repair form both read, so a machine you mark "Reject" is turned away automatically.

There's now a customer-facing repair request page (at /embed/repair.html on your site). The customer picks their printer brand and model — and is told on the spot whether you service it — then describes the issue, notes what they've tried, chooses drop-off or on-site, and can attach photos. It lands in your CRM as a repair inquiry and emails them a confirmation. No price is shown; you send the estimate.

The brand/model list and who-you-service rules come from your repair catalog, so a printer you've marked "not serviced" is turned away before it ever reaches your inbox.

When you create a manual order, you now pick the service first: 3D Print, CAD Design, or Repair. Print and CAD work exactly as before; Repair swaps in a proper repair intake — printer brand and model, what the issue is, what the customer already tried, and drop-off vs on-site — instead of the parts table.

The repair form knows which machines you service. Pick a brand and model and it flags on the spot whether you service it, whether it's case-by-case, or whether it's out of scope — the same brand/model list that will drive the customer-facing repair quoter next.

Every part in an order now shows as its own card — a picture of the part, then its process, material, colour, layer height, infill, size and finish — in the order panel, in the emails you send customers, and on the customer's tracking page. Multi-part orders no longer hide behind a single line.

Status emails (file approved, printing, print complete, shipped) now include those part cards too, so a customer always sees exactly which parts the update is about.

Settings → Email test mode has a "Send sample" box: pick any customer email (order confirmation, printing, shipped…), enter an address, and get a real copy in your inbox to see how it looks before a customer does.

Each part now carries a rendered 3D picture of itself. The quoter saves the preview it already draws when a customer uploads a file, so the shop, the order emails and the tracking page all show what the part actually looks like — not just a file name.

Orders can pull their real invoice number from Wave: open an order that's still on a placeholder number and hit "Get # from Wave" to pick the matching invoice — the order, its receipt, its HST invoice and its tracking page all switch to that number together.

On the "Log your calls" screen, each answered call now has an "Answered by" picker. When a call actually taken by another rep shows up in your list (the phone system attributes it to the line owner), reassign it to whoever really answered — it moves to their call log and off yours.

The Costs & markup tab now shows a live worked example at the top — a sample part's material cost, machine + labour, total cost, and your price at the current markup — that updates instantly as you change any number. No more guessing what a change does to the final price.

In "Log your calls", each call now shows a short "who called and why" summary above it, so you remember the call before writing your note. If your phone provider already gave a summary it appears instantly; otherwise it's generated from the call transcript and remembered for next time.

Upload a signed NDA (PDF) and press "Analyze document for rules" — it reads the agreement and lists the practical do's and don'ts for working with that customer (mutual or one-way, how long it lasts, what you must and mustn't do, and anything unusually strict). It's a reference summary, not legal advice.

You can now record the NDAs you've signed. Open a customer and add an NDA with the company (or an individual's email), the date signed, an optional expiry, a link to the signed document, and an optional file upload. It shows as a "🔒 NDA on file" badge on the customer and on every order from that company.

The NDA matches by company name, tidied up — so "Delta Elevator" and "Delta Elevator Co." resolve to the same agreement, and it flags every contact at that company automatically. An expired NDA shows as expired rather than silently dropping off.

Opening an order now gives you four tabs — Overview, Production, Money, Activity — instead of one very long scroll. Your 1–7 stage bar stays exactly where it was, and directly under it one line shows price, deadline, who it's assigned to, part count, machine and PO.

Statistics: Total Revenue, Total Orders and every monthly bar are now clickable. Each opens the exact list of orders behind that number, and clicking a row opens the order.

Small "i" markers on Total Revenue, Avg Customer LTV and Monthly Revenue explain in plain words how each number is worked out, and whether the date range above affects it.

The order total now breaks tax out — subtotal, HST, and the total the customer actually pays — updating as you edit the price. This needs your tax settings filled in first; until then the panel says the total is pre-tax and links you straight to the setup.

Optional end-of-day summary: a weekday email with a shop total on top and a section per person — orders moved forward and fulfilled, QA passes and failures at the printer, tasks completed, calls and texts logged. It stays off until you switch it on in Settings, where you can preview today's before anything is sent.

A call or text logged the wrong way round can be corrected — open the customer and use "Mark as inbound/outbound" on the entry.

Orders: the filter wall is now ONE row that follows a job's life — Needs me · Quoting · To print · Printing · Finishing/Pack · Ship — with a "More" toggle for Issues, On hold, Lost, Declined, Completed and All open.

Click any task to open its full details: status, priority, assignee, bucket, start/due dates, repeat (daily/weekly/monthly — completing one schedules the next), labels, a checklist you tick off, file attachments, and notes. Everything's optional.

Customers due for a reorder now become call tasks in a "Reorder calls" bucket (max 3 new per day), with their usual parts and cadence in the notes. Open the task and one tap records the outcome: ordering, not now (30-day snooze), voicemail (3-day retry), or don't contact again.

Tasks: tick the checkbox on cards to select several, and a floating window appears with Mark done, Assign to, Move to bucket, Set due date, and Delete — applied to everything selected at once.

Leads and orders now show where they really came from: “🎯 Google Ads” when the click id (gclid) is present, “🔍 Google Search” when they came from Google without one — so paid and organic are never confused.

Approval gate: a file can no longer be approved until the job is printable — a file attached, material and quantity on every part, and a price. If something's missing, the error tells you exactly what.

You can set or correct any order’s number, and your Drive folder is renamed to match (the shop-PC sync agent does the rename on its next pass).

The Tasks page is now a board of cards. Up top, a “Today & overdue” panel shows exactly what to finish today; below, cards are grouped into columns you can switch between — by Order, your own Buckets, Due date, Person, or Source.

Make your own buckets (columns) like “Waiting on customer”, “Rush jobs”, or “This week”, and drop tasks into them. Add or remove buckets any time — removing one never deletes its tasks, it just moves them to “To sort”.

The printer scan page now shows a photo of what’s currently on the bed, so you can see the part you’re inspecting.

For an imported or older order that has no part breakdown in Layers3D, the quality-check menu now pulls the real parts from its Wave invoice automatically the first time you scan it — so you get one Good/Fail row per actual part instead of a single “whole job”. Those parts then show up everywhere the order does (box label, customer status page).

When a job has several parts, a “✓ Mark all good” button lets you pass the whole plate in one tap instead of tapping each part.

Scan a printer’s QR code and, if you’re signed in, you now get a “Quality check” panel: for each part on that job, tap ✓ Good, ✗ Fail, or ↻ Reprint to record it on the spot — no walking back to a desk. It shows what’s already been inspected and flags when all parts have passed and it’s ready to pack.

The printer scan page now shows which account you’re signed in as, top-right.

Approving an order’s file can now print its box label for you automatically. Turn it on in Settings → Label printing, and pick the size it’s laid out for: a 4×6 thermal sticker, regular Letter paper, or a 40×30 mm mini label.

For truly no-click printing, run the admin on your packing-station PC in kiosk-printing mode (one-time setup, spelled out on the same Settings page) and labels come straight off the printer with no dialog.

Attach an assembly .3mf on the Parts step and Layers3D explodes it into a row per part — the part names and quantities are filled in for you (technology defaults to FDM). Size and material aren't read yet, so set those per row (or attach the individual STL/STEP).

When you start a manual order, enter the customer's name or company and click "📄 From Wave estimate" on the Parts step — Layers3D pulls that customer's estimates AND invoices from Wave. Pick one and its line items become the part rows, with each description, quantity and price filled in for you. Know the number already? Type it in — it finds the estimate or the invoice either way.

The nozzle setting now protects your prints: if you send a job to a machine parked on one nozzle (a broken nozzle), Layers3D stops and asks you to confirm the job is set up for the working nozzle before it goes. Works when sending an order to a printer, creating a production run, and reprinting a plate.

Dual-nozzle machines (H2D, X2D) now have a Nozzle setting on the card — Both / Left / Right. If a nozzle breaks, park it to Left or Right so everyone can see which one that machine is running on.

Statistics now opens with a Quality card: your first-pass yield (how many parts pass without a scrap or a reprint), how many were good / scrapped / reprinted, and your scrap rate — all for whatever date range you pick with the chips at the top.

It breaks the numbers down by material (so you can see if, say, PA-CF is dragging your yield), lists your worst-yield parts, and tallies the reasons you logged when failing or reprinting — turning the quality checks you tick off on each order into real scrap and rework data.

Orders now have a Finishing card: as you remove supports, sand, or add inserts, tick each part off (7/10 style). It sits right after the quality check, and when every part is finished it offers to jump straight into packing — closing the loop from printer to sealed box.

The Fleet page now shows your BambuBuddy printers as live cards: the printer's photo, what order is on it right now, progress and ETA, nozzle/bed/chamber temps, and the loaded filaments — refreshing on its own. The manual printer list and Bambu Cloud sync are tucked away so Fleet is just your real machines.

Every printer has its own QR code. Hit the 🏷 button on a card to see it, print that one and stick it on the machine — scanning it opens whatever that printer is currently making, or the last job it ran if a part came off unscanned. Your team gets a link into the order; a customer just sees the machine's status.

Print labels in a batch: the 🏷 Print labels button at the top of Fleet lets you tick which printers you want and print all their QR labels on one sheet — handy when you're setting up or re-stickering machines.

A live count sits at the top of Fleet — how many printers are printing, idle, offline, and total — so you can read the floor at a glance.

A quality check card is now on every order. For each part, mark pieces Passed, Failed, or Reprint — the passed count is your good, shippable quantity, and each decision is logged to the order timeline with who did it and when.

Reasons on the record: when you fail or reprint a piece you can note why (e.g. "layer shift"), so scrap and first-pass yield stop being guesswork. When every part passes its quality check, Layers3D offers to move the order straight to post-processing.

Fat-fingered a quality check? Hit ✏️ on the part to set the exact pass / fail / reprint counts — or Clear all to start over. The correction is logged too, so the record stays honest.

Box labels with a QR code: open an order → "🏷 Box Label" → print and stick it on the box. Scanning shows LIVE status — your team (logged in) gets a link straight into the order; a customer scanning sees their own card: what's in the box, partial or full, paid or amount due with how to pay, tracking or pickup, and the target date.

Print progress: each part on an order now has a printed-count (e.g. 7/10) right on the order panel. Tick pieces off as they come off the printer — the QR card updates live, and when everything's printed it offers to move the order to post-processing.

Scan-to-pack: print the box label, scan it at the bench (or hit "📦 Pack Box" on the order), and you get a checklist of that order's parts. Tick each one as it goes in — it won't let you seal the box until every part is accounted for, so nothing ships short.

Splitting an order across boxes: if only some parts are ready, "Seal partial box" packs what's in and keeps the rest open for the next box. Each box gets its own label, and scanning that box's QR shows only what's inside it ("Box 1 of 2") — for you and for the customer.

The street-address field now suggests real addresses as you type — pick one and the city, province and postal code fill in for you.

Merge duplicate orders: when the same job shows up twice (e.g. Wave synced a paid copy of an order you already had), open the order → Actions → "Merge into another order…", pick the one to keep, and the duplicate is folded in and retired. Nothing is deleted and it's reversible. It also stops you before merging two orders that are actually separate Wave invoices (a repeat order), so you can't erase a real sale by mistake.

Wave accounting sync: your paid invoices import automatically every night, so revenue, customer value and reorder timing come from your real books. Expenses still come from the Profit & Loss import — Wave's API can't read transactions.

Reconcile with Wave (Settings → Wave): compares every invoice against your books and shows anything that disagrees. It only reads — nothing changes unless you ask.

AI lead scoring is back on the Orders page, with "Select all" and batch scoring for the leads you tick.

Production runs can now drive OctoPrint and Moonraker printers, not just BambuBuddy. Both are untested against real hardware — do a test print first.